Staff Platform Engineer - Developer Experience

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Requirements:

• 8+ years of hands-on software development experience in a Developer Experience, Platform, or DevOps role.
• Proven ability to design and implement developer tooling, automation frameworks, and internal platforms that improve engineering velocity.
• Deep architectural knowledge of CI/CD, GitOps, infrastructure as code (IaC), and modern developer workflows.
• Strong software engineering fundamentals and ability to work across the stack (e.g., backend services, build systems, IDE integrations).
• Experience with incident management and on-call rotations.

Responsibilities:

• Drive technical vision and strategy for developer experience, influencing multiple teams and systems.
• Architect and implement foundational tools that scale Shakepay’s engineering productivity and reliability.
• Identify and lead high-impact initiatives to streamline the developer workflow, improving DORA and other key engineering metrics.
• Act as a mentor and thought leader, elevating the engineering culture and coaching senior engineers.
• Participate in and help improve the on-call process, ensuring sustainable and effective incident response practices.