VP, Relationship Manager (Sales/CM)

Posted about 2 months agoViewed

💎 Seniority level: Vp, 5-10 years

📍 Location: Spain, Greece, Austria, Belgium, Netherlands

🔍 Industry: Crypto or financial services

🏢 Company: Hex Trust👥 101-250💰 $88,000,000 Series B almost 3 years agoCryptocurrency IT Infrastructure Blockchain Financial Services Banking FinTech Cloud Infrastructure

🗣️ Languages: English, French, Mandarin

⏳ Experience: 5-10 years

🪄 Skills: BlockchainWritten communicationAccount ManagementVerbal communicationClient relationship managementCross-functional collaborationSales experienceCRMEnglish communication

Requirements:

Relevant client-facing work experience, ideally within sales/relationship management/business development in crypto or financial services.
Confident verbal and polished written communication.
Ability to thrive in a fast-paced and evolving environment.
Comfort with flexible hours, including weekends.
High emotional intelligence and understanding of clients' needs.
English is a must; additional languages like French or Mandarin are a plus.
Proficiency in Google Suite and CRM software (e.g., HubSpot).
5-10 years of relevant work experience.

Responsibilities:

Develop strategic account planning to cultivate strong, profitable relationships within the assigned client portfolio.
Identify key opportunities for cross-selling and up-selling.
Build enduring relationships with clients and serve as their primary point of contact.
Oversee the entire client relationship by facilitating discussions across various teams.
Ensure timely and seamless client onboarding and support, available outside of regular hours.
Advocate for clients internally and represent their interests effectively.
Enhance processes and team efficiency through proactive improvement projects.

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