ApplySenior IT SaaS Administrator
Posted about 2 months agoViewed
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💎 Seniority level: Senior, 2+ years total professional experience as an IT SaaS Admin and 3+ years as an IT associate
📍 Location: US
💸 Salary: 110000.0 - 132000.0 USD per year
🔍 Industry: SaaS / Public Relations and Communications
🏢 Company: Muck Rack👥 251-500💰 $180,000,000 Series A over 2 years agoInformation ServicesPublic RelationsMedia and EntertainmentJournalismSaaSSoftware
⏳ Experience: 2+ years total professional experience as an IT SaaS Admin and 3+ years as an IT associate
🪄 Skills: PythonBashJavascript
Requirements:
- 2+ years total professional experience as an IT SaaS Admin.
- 3+ years as an IT associate.
- Experience with administering SaaS apps like Google Workspace, M365, Slack, and Zoom.
- Experience with identity and access management (IAM), ideally with Okta.
- Experience with SOC2 and/or ISO 27001 compliance audits.
- Experience with mobile device management, ideally with Jamf Pro and Intune.
- Experience with supporting and troubleshooting macOS and Windows endpoints.
- Familiarity with ITSM and ticketing systems such as Freshservice, Jira, ServiceNow, or Zendesk.
- Strong knowledge of IT automation and scripting languages like Bash, Python, or JavaScript.
Responsibilities:
- Work closely with Security, HR, BizOps, and managers to provision access and automate workflows.
- Administer SaaS applications and manage vendors.
- Participate in fulfilling IT service management requests and resolving help desk tickets.
- Oversee configuration, security, integration, evaluation, purchasing, licensing, and onboarding/off-boarding of SaaS applications.
- Forecast SaaS spend and identify redundancies in tool usage.
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