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Marketplace Customer Success Specialist
Posted about 2 months agoInactiveViewed
💎 Seniority level: Middle, 3+ years
🔍 Industry: On-demand manufacturing
🏢 Company: Xometry Europe👥 501-1000Industrial Engineering
🗣️ Languages: English
⏳ Experience: 3+ years
Requirements:
- 3+ years of experience in a account management or customer success role with closing experience (B2B sales experience is preferred)
- Strong understanding of digital marketplace concepts and tools is a plus
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients
- Prior Hubspot and Salesforce experience required
Responsibilities:
- Oversee a portfolio of diverse customer personas
- Evaluate accounts regularly against performance metrics
- Build and maintain relationships with key decision-makers
- Relay customer feedback to internal teams
- Represent the values and mission of Xometry
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