Software QA Manager

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Requirements:

• 5+ years of experience managing both manual and automated testing, with extensive expertise in mobile platform testing.
• Proven track record of team leadership with strong collaboration and interpersonal skills.
• Ability to influence and build confidence across all organizational levels.
• Demonstrated expertise in driving company-wide quality initiatives.
• Advanced problem-solving skills with the ability to analyze complex challenges and develop strategic solutions.
• Proficiency in navigating ambiguity and managing conflicting priorities.
• Deep understanding of diverse delivery methodologies and strategic QA integration.
• Experience working closely with Development, Engineering, and PMO teams.
• Exceptional ability to negotiate stakeholder requirements.
• Strong time management, task delegation, and prioritization capabilities.
• Commitment to continuous professional learning in Software Testing and Quality Assurance.
• Excellent written and verbal communication skills.
• Proven experience working with external clients.
• Socially open-minded with strong cultural awareness.
• Flexibility to support cross-regional teams in high-pressure environments.
• Ability to maintain high-quality standards while adapting to rapidly changing business needs.

Responsibilities:

• Oversee a cross-regional team of Quality Engineers, Quality Analysts, and Testers.
• Participate in the interview process and act as Hiring Manager for various QA roles on the team.
• Ensure efficient and fluent onboarding to Testlio and set team members up for success.
• Provide professional support, guidance, and coaching within your team.
• Respond to and handle client-side escalations.
• Communicate and coordinate daily with the automation team.
• Collect, analyze, and quantify data to produce clear and insightful reports.
• Manage ambiguity and guide the team by establishing clear priorities and timelines.
• Potential to travel to the client's site in the US once a quarter.