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Chef Onboarding Specialist

Posted 3 months agoViewed

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💎 Seniority level: Entry, 1+ years

📍 Location: United States, EST, NOT STATED

💸 Salary: 90000.0 USD per year

🔍 Industry: Culinary / Food Delivery

🏢 Company: CookUnity👥 501-1000💰 $47,000,000 almost 2 years agoFood DeliveryFood and BeverageConsumer ApplicationsSubscription ServiceOrganic Food

🗣️ Languages: English

⏳ Experience: 1+ years

🪄 Skills: Project ManagementCommunication SkillsProblem SolvingCustomer serviceOrganizational skillsDocumentationComplianceData visualization

Requirements:
  • 1+ years of experience in onboarding or account activation for a culinary physical product business or relevant training.
  • Ability to work remotely during U.S. EST hours, starting no later than 10:00 AM EST.
  • Experience managing multiple clients or accounts simultaneously.
  • Proven customer relations skills.
  • Excellent organizational and time management abilities.
  • Proficiency with Google Suite and project management tools.
  • Ability to multitask under pressure.
  • Professional demeanor in all communications.
Responsibilities:
  • Facilitate successful launch of new creator brands and products by creating customized onboarding materials, tracking timelines, and ensuring adherence to target launch dates.
  • Provide guidance and front-line support across multiple channels to help creators build thriving businesses.
  • Review, process, and maintain accurate records of onboarding documents for compliance.
  • Collaborate with internal teams on requirements and workflows to ensure seamless onboarding.
  • Identify opportunities for process enhancement and support audits and reporting.
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