Account Manager

Posted 15 days agoViewed

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💎 Seniority level: Middle, 3+ years

📍 Location: U.S. except D.C. and Hawaii

💸 Salary: 76500.0 - 100000.0 USD per year

🔍 Industry: Travel, Hospitality, Real Estate

🏢 Company: Evolve

🗣️ Languages: English, Spanish preferred

⏳ Experience: 3+ years

🪄 Skills: Data AnalysisAccount ManagementCross-functional collaborationRelationship managementSales experienceMarket Research

Requirements:

3+ years of account management experience.
Travel/Hospitality/Real Estate Industry Expert.
Excellent active listening skills and ability to simplify complex problems.
Adaptable and flexible in a rapidly changing environment.
Professional verbal and written communication skills.
Analytical, organized, and detail-oriented.
Goal-oriented with a competitive mentality.
Strategic thinker, solution-oriented, and problem solver.
Direct and clear communicator.
Willingness to go above and beyond for colleagues and owners.
Real Estate License.
Mortgage License.
LinkedIn Learning Certifications.
Proficiency in Spanish preferred.

Responsibilities:

Retain a high-value book of business of ~150 Evolve owners.
Grow strong and strategic relationships with existing Evolve owners and work to retain current owners to help reduce churn.
Act as a performance expert by delivering key analytical data on owners real estate portfolios.
Position yourself as an expert and a go-to resource for Evolve owners.
Cross-sell additional Evolve service offerings.
Increase NPS and LTV of book of business.
Provide market and property analysis.
Conduct in-depth monthly and quarterly performance reviews with owners.
Collaborate with all departments to provide the best owner experience.
Capture owner feedback to inform future product and service roadmaps.

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Account Manager

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