Developer Success Engineer - East

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Requirements:

• 5+ years of relevant experience in technical support or a similar role.
• Proficiency in Python.
• Hands-on experience with distributed systems, containerized environments, and cloud platforms.
• Strong written and verbal communication skills.
• Proactive mindset for engaging with customer issues.

Responsibilities:

• Provide technical support to Dagster+ customers and open-source users.
• Diagnose and resolve issues related to Dagster installations, integrations, and deployments.
• Troubleshoot issues with cloud services and containerized environments.
• Lead customer onboarding for seamless Dagster+ adoption.
• Develop training content and examples.
• Improve documentation for clarity and usability.
• Provide feedback to engineering and product teams.