ApplyDeveloper Success Engineer - East
Posted about 2 months agoViewed
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π Seniority level: Senior, 5+ years
π Location: United States, ET, NOT STATED
πΈ Salary: 175000.0 - 215000.0 USD per year
π Industry: Software development
π’ Company: Dagster Labsπ₯ 11-50π° $33,000,000 Series B over 1 year agoCloud Data ServicesBig DataSoftware
π£οΈ Languages: English
β³ Experience: 5+ years
πͺ Skills: AWSDockerPythonGCPKubernetesAzureCommunication SkillsCI/CDDocumentationTechnical support
Requirements:
- 5+ years of relevant experience in technical support or a similar role.
- Proficiency in Python.
- Hands-on experience with distributed systems, containerized environments, and cloud platforms.
- Strong written and verbal communication skills.
- Proactive mindset for engaging with customer issues.
Responsibilities:
- Provide technical support to Dagster+ customers and open-source users.
- Diagnose and resolve issues related to Dagster installations, integrations, and deployments.
- Troubleshoot issues with cloud services and containerized environments.
- Lead customer onboarding for seamless Dagster+ adoption.
- Develop training content and examples.
- Improve documentation for clarity and usability.
- Provide feedback to engineering and product teams.
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