ApplyIT Level 2 Admin
Posted 3 months agoViewed
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💎 Seniority level: Proven experience in a Level 2 IT support role or similar
📍 Location: Philippines, EST, NOT STATED
💸 Salary: 700.0 USD per month
🏢 Company: Remote VA
⏳ Experience: Proven experience in a Level 2 IT support role or similar
🪄 Skills: LDAPMicrosoft Active DirectoryCommunication SkillsProblem SolvingLinuxAttention to detailOrganizational skillsTime ManagementWritten communicationNetworking
Requirements:
- Proven experience in a Level 2 IT support role or similar.
- Strong knowledge of Windows workstations, Windows Server, and Office 365.
- Hands-on experience with Hyper-V, SonicWALL, and Active Directory.
- Proficient in basic networking, email security, and DNS configurations.
- Familiarity with Google Workspace and Duo for multi-factor authentication.
- Excellent problem-solving skills, attention to detail, and communication skills.
Responsibilities:
- Provide Level 2 IT support and troubleshooting for Windows workstations and servers.
- Manage Hyper-V environments, backups, and system recovery processes.
- Configure, maintain, and troubleshoot SonicWALL firewalls and basic networking issues.
- Administer Active Directory and Office 365 for user management and permissions.
- Oversee email security filtering to protect against phishing and spam.
- Deploy, update, and maintain antivirus software to ensure endpoint security.
- Work with Duo for multi-factor authentication and Google Workspace for team collaboration.
- Handle DNS configurations and support.
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