ApplyProgram Advisor - SU (US)
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💎 Seniority level: Junior, 1 - 5 Years
📍 Location: India
🔍 Industry: Education and career services
🏢 Company: Interview Kickstart👥 101-250💰 $10,000,000 11 months agoEducationTrainingCareer PlanningSoftware
🗣️ Languages: English
⏳ Experience: 1 - 5 Years
🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation
Requirements:
- BE in a relevant field (preferably Computer Science), MCA is preferred.
- 1 - 5 years of experience in a customer-facing or advisor role, preferably in education or career services.
- Strong understanding of technical interview processes and preparation strategies.
- Excellent communication skills, both verbal and written.
- Ability to build rapport with customers and provide tailored support.
- Experience with CRM software and managing candidate databases.
Responsibilities:
- Connecting with customers to understand their needs and challenges as they prepare for upcoming tech interviews.
- Providing guidance and support to candidates on course selection and prerequisites.
- Effectively communicating product offerings and how they align with candidate goals.
- Offering personalized strategies and resources to help candidates succeed.
- Maintaining relationships with candidates throughout their preparation journey.
- Tracking candidate progress and providing feedback for improvement.
- Staying abreast of industry trends and interview processes to provide the most relevant advice.
- Contributing to developing training materials and resources for candidates.
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