Account Manager (Client Growth)

Posted 2024-11-28

💎 Seniority level: Manager, At least 3 years

📍 Location: Cebu, Metro Manila, Philippines. Central Luzon, Philippines. Western Visayas, Philippines. Central Visayas, Philippines. Northern Mindanao, Philippines

🏢 Company: Outsource Access👥 251-500 Digital Marketing SEO Social Media Management Lead Generation Graphic Design

🗣️ Languages: English

⏳ Experience: At least 3 years

🪄 Skills: LeadershipProject ManagementBusiness DevelopmentData AnalysisCross-functional Team LeadershipStrategyBusiness developmentData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Requirements:

Bachelor’s degree in business, marketing, customer experience, communications, or a related field.
At least 3 years of experience in an Account Development role, After-Sales Support, Customer Experience, or similar.
Proven track record in client growth roles and revenue delivery.
Experience working with diverse cultural backgrounds.
Strong analytical abilities for interpreting customer data and metrics.
Excellent verbal and written communication skills.

Responsibilities:

Develop and execute strategies to enhance client engagement.
Identify and nurture opportunities for client expansion and referrals.
Implement processes for achieving expansion and referral goals.
Drive the achievement of targets for assigned accounts.
Conduct regular client touchpoints and manage high-level escalations.

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