Software QA Manager

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Requirements:

• At least 5+ years of hands-on testing experience and automation, preferably also on mobile platforms.
• At least 5+ years of experience in team leadership/management.
• Ability to analyze problems, identify practical solutions, and strategically implement them.
• Practice continuous learning in Software Testing, Quality Assurance, (mobile) technology domain, and leadership/management.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills and influencing ability.
• Strong time management, problem-solving, task delegation, and prioritization capabilities.
• Ability to collaborate cross-functionally and build solid and productive relationships.
• Socially open-minded, expressing empathy and consideration for cultural differences.
• Ability to work well under pressure and in a constantly changing environment.
• Flexibility in work hours to support cross-region team.
• Experience in supporting AI-based project testing is a plus.

Responsibilities:

• Oversees a cross-regional team of full-time Quality Analysts and Testers.
• Participate in the interview process and act as Hiring Manager for various QA roles on the team.
• Ensure efficient and fluent onboarding to Testlio and set team members up for success.
• Provide professional support, guidance, and coaching within your team, including motivating, challenging, energizing, and empowering team members.
• Respond to and handle client-side escalations.
• Communicate and coordinate daily with the automation team, effectively managing the planned backlog and clarifying functionality requirements.
• Collect, analyze, and quantify data to produce clear and insightful reports.
• Manage ambiguity and guide the team by establishing clear priorities and timelines.
• Potential to travel to the client's site in the US once a quarter.