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Customer Service Representative

Posted 2024-11-19

View full description

💎 Seniority level: Entry, 1-3 years

💸 Salary: 26 - 35 USD per hour

🔍 Industry: Telecommunications

🏢 Company: Time Doctor

⏳ Experience: 1-3 years

Requirements:
  • High School Diploma or comparable certification.
  • Bachelor’s Degree in Communications or Business Management preferred.
  • 1-3 years of experience in customer service, sales, or retail.
  • Reliable Transportation necessary.
  • Flexible availability required.
Responsibilities:
  • Assist customers firsthand with a genuine, engaging nature to enhance their purchasing experience.
  • Identify, troubleshoot, and resolve customers' conflicts by providing optimal sale solutions.
  • Oversee sales transactions to ensure completion and prompt installation dates.
  • Act as a liaison between existing internal clients and potential new external customers.
  • Retain product knowledge through ongoing training and development.
  • Collaborate with customer service associates and the sales team to generate and increase revenue.
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