Client Engagement Manager

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Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in a client-facing role, preferably in a SaaS or technology environment.
• Demonstrated ability to build strong client relationships.
• Excellent communication, interpersonal, and presentation skills.
• Strong active listening and problem-solving skills.
• Experience in managing and developing a team.

Responsibilities:

• Develop a deep understanding of client needs and build strong relationships.
• Serve as the primary contact for clients, ensuring effective communication.
• Drive value by articulating solutions that meet client needs and monitoring engagement.
• Lead and mentor a team of client engagement specialists, fostering collaboration.
• Maintain client records and contribute to process improvements.