(DC) Associate Account Director

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Requirements:

• 5+ years of client management and digital marketing strategy experience, preferably in an agency.
• Exposure to the nonprofit sector is a plus.
• Experience managing Google Ad Grants is beneficial.
• Strong problem-solving skills and a passion for driving meaningful results.
• A commitment to helping teammates succeed and a desire to create positive impact.

Responsibilities:

• Leads the full client relationship and oversees cross-channel digital strategy.
• Identifies opportunities to grow client relationships and manages multiple accounts (20-25 small to medium accounts monthly).
• Understands clients' business models and strives to solve their business problems.
• Manages client expectations, timelines, and communicates updates to the internal team.
• Ensures knowledge of digital marketing trends and shares insights.
• Responsible for client financials, staffing, and scoping needs.
• Proactively identifies project risks and develops contingency plans.
• Partners with project management for successful project delivery.