Technical Account Manager

Posted 2024-11-07

💎 Seniority level: Manager, Minimum 3 years professional experience, with 2+ years experience in a client-facing technologist role.

📍 Location: USA

💸 Salary: 149000 - 175000 USD per year

🔍 Industry: Healthcare technology

🏢 Company: Cedar

🗣️ Languages: English

⏳ Experience: Minimum 3 years professional experience, with 2+ years experience in a client-facing technologist role.

🪄 Skills: LeadershipProject ManagementSQLStrategy

Requirements:

Minimum 3 years professional experience, including 2+ years in a client-facing technologist role with technical project leadership or account management.
Strong technical acumen with analytical capabilities and proficiency in SQL.
Experience working with technical systems such as APIs, SSOs, and secure file exchanges.
Ability to influence stakeholder decision-making and establish credibility as a technical expert.
Experience in communicating technical and business requirements to engineering.

Responsibilities:

Manage the technical aspects of Cedar’s relationship with strategic and mid-market clients.
Liaise with operational and technical client stakeholders to drive product adoption and improve integration health.
Serve as the voice of the customer to key organizations internally.
Provide technical governance and develop technical account plans.
Manage client integration health, mitigate risks, identify and triage issues, and collaborate with engineering for resolutions.
Build client partnerships through planning and strategy initiatives.

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Technical Account Manager

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