ApplySr. Technical Account Manager (TAM)
Posted about 2 months agoViewed
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💎 Seniority level: Senior, 4+ years
📍 Location: United States
💸 Salary: 95300 - 113600 USD per year
🔍 Industry: Cloud networking
⏳ Experience: 4+ years
🪄 Skills: StrategyCommunication SkillsCollaborationNegotiationTerraformDocumentationRelationship building
Requirements:
- 4+ years in a technical account management position.
- Strong background in technical cloud consulting and/or customer support preferably with Cloud Service Providers and/or SaaS vendors.
- Deep understanding of cloud networking and security.
- Proficiency in network configuration, performance optimization, and health analysis.
- Knowledge of network automation tools like Terraform.
- Demonstrated ability to lead change management processes.
- Excellent communication skills and strong relationship-building skills.
Responsibilities:
- Provide best practice guidance for architecture stability.
- Conduct performance analysis and present evaluations to customers.
- Champion customer requirements within Aviatrix.
- Serve as the primary contact for clients, providing strategic guidance.
- Guide proactive and reactive support for customer platform health.
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