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Customer Service Executive - English and Spanish speaking

Posted 3 months agoViewed

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💎 Seniority level: Prior experience in Customer or Technical Support

📍 Location: EG

🔍 Industry: Customer support services

🏢 Company: Sirius Support👥 51-100OutsourcingService IndustrySmall and Medium Businesses

🗣️ Languages: English, Spanish

⏳ Experience: Prior experience in Customer or Technical Support

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Requirements:
  • Prior experience in Customer or Technical Support in a high volume, high quality environment.
  • Ability to think fast on your feet and be agile in approach.
  • Quick and concise typing skills.
  • Proactive attitude and willingness to work on rotating shifts as needed.
  • Excellent command of the English language in comprehension, spoken, and written form.
Responsibilities:
  • Work on tickets sent in via the ticketing system.
  • Manage inbound technical support phone calls from customers.
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