Customer Service Executive - English and Spanish speaking

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Requirements:

• Prior experience in Customer or Technical Support in a high volume, high quality environment.
• Ability to think fast on your feet and be agile in approach.
• Quick and concise typing skills.
• Proactive attitude and willingness to work on rotating shifts as needed.
• Excellent command of the English language in comprehension, spoken, and written form.

Responsibilities:

• Work on tickets sent in via the ticketing system.
• Manage inbound technical support phone calls from customers.