Norwegian Customer Service Representative

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Requirements:

• Possess a native level of Norwegian (written and oral) and are fluent in English (B2).
• Excel in communication, empathy, and teamwork.
• Are available for rotating schedules.
• Have a positive attitude and a passion for delivering excellent service.
• Are analytical and proactive in problem-solving.

Responsibilities:

• Assist customers with tasks ranging from simple inquiries like finding opening hours to resolving complex complaints.
• Deliver first-class customer service by addressing a variety of questions and challenges.
• Strive to achieve key performance goals such as customer satisfaction and quality.
• Provide accurate, valid, and complete information using the right tools and methods.