Propello Cloud

👥 11-50💰 $331,852 Debt Financing 5 months agoInternetDigital MarketingLoyalty ProgramsE-CommerceBusiness DevelopmentSaaSMarketingMobile💼 Private Company
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Propello Cloud is a rapidly growing SaaS reward tech platform empowering customer loyalty for B2B and B2C clients across diverse industries. We provide an innovative suite of tools to automate bespoke loyalty programs, helping clients enhance acquisition, engagement, and retention. Our platform supports over 1,000 brand partnerships. Our tech stack is centered around a modern PHP backend using the Laravel framework and a Vue.js front-end, alongside experience with Laravel Livewire, Sass, Vite, and Docker. We prioritize code quality, maintainability, and scalability. Our engineering team embraces an agile/Scrum methodology and uses Git for version control and CI/CD practices. We seek developers who are proficient in API integrations, and TDD is a plus. At Propello Cloud, you'll join a small, collaborative team with a strong remote work culture, offering both remote work and an optional workspace in Manchester. We're focused on creating a customer-first product, with clear avenues for career progression. We're on track for rapid growth in 2025, expanding programs overseas in Europe and the USA. With recent debt financing, we're well-positioned to continue our expansion and provide exceptional value to our clients.

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🔍 SaaS Loyalty and Rewards Platform

  • 5+ years’ hands-on experience running large-scale loyalty programmes in an enterprise setting.
  • Strong understanding of loyalty marketing, customer engagement, and retention strategies.
  • Analytical mindset, comfortable interpreting data and using insights to drive programme optimisation.
  • Experience working with customer lifecycle strategies, segmentation, and personalisation.
  • Commercially aware, with a track record of delivering measurable improvements in loyalty programme performance.
  • Excellent communication and stakeholder management skills, with the ability to present insights and recommendations effectively.
  • Highly organised and detail-oriented, able to manage multiple projects simultaneously.
  • Experience working in a loyalty tech, martech, or SaaS environment is highly desirable.
  • Oversee and optimise loyalty programmes across multiple enterprise clients.
  • Act as a loyalty expert, advising clients and the Customer Success team on best practices in customer engagement and retention.
  • Monitor programme performance, analysing key metrics to identify opportunities for improvement and growth.
  • Work closely with Customer Success, Marketing, and Product teams to align loyalty strategies with business objectives.
  • Develop insight-driven recommendations to enhance programme effectiveness, using data and industry best practices.
  • Stay up to date with loyalty trends, technologies, and competitor programmes to ensure our solutions remain market-leading.
  • Support the development of customised client reports, presenting insights and actionable recommendations.
  • Help design and implement testing strategies, including A/B testing and segmentation, to optimise customer engagement.
  • Work collaboratively with clients’ internal marketing teams, helping them refine and evolve their loyalty strategies.
Posted 6 days ago
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