Paramount Commerce

Paramount Commerce is a financial services company that enables customers to make purchases online directly from their bank account.

101-250 employees

Founded 2003

E-Commerce

Private Company

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E-Commerce Financial Services Banking

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions1

Based in Canada... Remote first environment. Locations: TorontoOntarioCanada. Vancouver+10 more locationsFull-TimeFintech PaymentsPosted

Support Specialist

Respond to Business Customers and their Consumers across digital support channels (chat and email).
Work overnight shifts within our support hours of Monday-Sunday, 12am - 8:30am EST.
Develop a strong understanding of Paramount Commerce’s products and services.
Collaborate with internal teams to investigate and resolve customer inquiries.
Ensure customer interactions are well-documented, complete, and managed in line with internal processes.
Monitor customer accounts for potential fraudulent activity.
Participate in special projects aimed at improving product quality and service delivery.

Customer support

About Paramount Commerce

Paramount Commerce pioneered direct bank payments in Canada, processing over $100 billion for millions of consumers. You will help shape the future of online payments, ensuring security and simplicity. We serve high-growth industries like iGaming, sports betting, and e-commerce globally. Our solutions enable seamless transactions without credit cards or e-wallets. You will join a company dedicated to innovation in financial technology.

How We Work

We embrace a remote-first environment, allowing you to work where you thrive. Our global team works asynchronously across multiple time zones. You will find an inclusive and collaborative space where every voice matters. We believe in work-life balance and support your life outside of work. You will contribute to a culture that values learning from challenges and celebrating triumphs.

Engineering at Paramount Commerce

You will solve complex payment challenges using Go and Kubernetes in a cloud-based environment. We build scalable distributed systems focused on reliability, performance, and security. You will own features from design through deployment, impacting our merchant platform directly. Our team champions high SRE standards, conducting thorough code reviews and debugging complex issues. We also leverage AI in our recruitment process, but humans make all hiring decisions.

Why Join Us

Pioneer the future of online payments with a 20+ year history of innovation.
Solve complex, high-impact problems in a remote-first, collaborative environment.
Work with modern technologies like Go and Kubernetes on scalable distributed systems.
Drive end-to-end feature ownership with a focus on real-world customer impact.
Contribute to a diverse team that values continuous learning and professional growth.

Benefits & Perks

Competitive salary ($145,000 - $190,000 CAD for Senior Software Engineer)
Generous vacation benefits + Summer Fridays
Health & Dental Benefits
Wellness Spending Account
Retirement savings matching plan
Parental leave top up program
Birthday Day Off
Quarterly Socials
Volunteer Days
Quality hardware provided

Tech Stack

paymentmobilewidgets

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