Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in

Giftify

Giftify is a FinTech scale-up leader in turn-key Gift Card solutions for Shopping Centres and retailers across Europe.Through our Gift Card products, our passion is to bring efficient and innovative solutions to allow Shopping Centres and Retail Parks to raise and revolutionize their marketing strategy 'one gift card at a time'.

Related companies:

🏢 TIKTAL OU
🏢 Boxbar Tech
🏢 OfferFit

Jobs at this company:

Apply
🔥 Head of Business Development
Posted 2024-10-23

📍 Belgium, Europe

🧭 Full-Time

🔍 Gift card solutions, payments, retail

  • Proven experience in business development, ideally in payments or retail.
  • Strong leadership skills with a track record of managing high-performing teams.
  • 5+ years of sales experience with a focus on market expansion and client acquisition.
  • Strong written, verbal communication, and presentation skills.
  • Excellent customer-centred selling skills and strong influencing skills.
  • Proficient in CRM tools (e.g., Hubspot) and data analysis.
  • Fluent in English, with additional European languages as a plus.
  • Willingness to travel.

  • Lead and manage a team of Business Developers to drive new client acquisition.
  • Identify and develop new business opportunities in the gift card and payment sectors.
  • Develop and implement strategies to meet and exceed sales targets.
  • Build and maintain relationships with key decision-makers.
  • Collaborate with legal, product, finance, and marketing teams.
  • Provide sales forecasts and strategic insights to senior management.
  • Represent Giftify at industry events and client meetings across Europe.
  • Improve processes and establish foundations for scalability.

LeadershipBusiness DevelopmentData AnalysisStrategyBusiness developmentData analysisAnalytical SkillsCollaboration

Posted 2024-10-23
Apply
Apply
🔥 Head of Customer Success
Posted 2024-10-23

📍 BR, BE

🧭 Full-Time

🔍 Fintech

  • Proven experience in account management, customer success, or a related field, ideally in payments, retail, or a similar sector.
  • Strong leadership skills with experience managing customer success teams, with remote team management experience being a plus.
  • 5+ years of experience focusing on client retention, satisfaction, and upselling.
  • Excellent communication and relationship-building skills.
  • Proficient in CRM tools such as Hubspot and performance tracking.
  • Fluent in English, with additional European languages as a plus.
  • Willingness to travel.

  • Manage and mentor a team of Client Success Managers, ensuring outstanding service and strong client relationships.
  • Develop strategies for client satisfaction, retention, and loyalty while regularly engaging with clients.
  • Identify opportunities for upselling and cross-selling Giftify’s products and services.
  • Set KPIs for the customer success team, monitor performance, and provide feedback.
  • Collaborate with various teams to act as the client's voice within Giftify.
  • Provide regular performance and satisfaction reports to senior management.
  • Attend client meetings and events across Europe and travel as required.
  • Improve processes and automation to enhance customer experience and support scalability.

LeadershipBusiness DevelopmentPeople ManagementBusiness developmentCommunication SkillsCollaboration

Posted 2024-10-23
Apply