Giftify

πŸ‘₯ 11-50AdvertisingGift CardE-CommerceFinTechπŸ’Ό Private Company
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Giftify is a FinTech scale-up revolutionizing gift card solutions for shopping centers and retailers across Europe. We provide turnkey gift card programs designed to boost client engagement, loyalty, and sales, partnering with over 500 shopping centers worldwide. Our unique value proposition lies in seamless integration with existing payment systems and a commitment to delivering exceptional customer experiences. We leverage a robust tech stack including DNSSEC, IPv6, Cloudflare, and Microsoft technologies to ensure secure and reliable service. Our engineering culture values innovation and collaboration, and we offer a flexible, remote-first work environment with access to our Brussels and Dubai offices, fostering a diverse team with over 25 nationalities. Currently employing 11-50 people, Giftify is experiencing significant growth and actively seeks talented individuals to contribute to our continued success. We are a company committed to building meaningful client relationships and long-term growth, making a real impact in the gift card industry. Our development process prioritizes scalability and efficiency. We utilize UNPKG for content delivery and actively monitor performance with tools like Cloudflare's network error logging. The company also utilizes Apple and Microsoft technologies to ensure cross-platform compatibility. We place a high value on innovation and providing a positive experience for our team and our clients. Our commitment to flexibility allows employees to work remotely while still having access to in-office collaboration space when needed. Giftify is backed by significant investment and shows a strong upward trajectory in both market share and customer acquisition. We're a company that emphasizes collaboration, creativity, and growth, providing ample opportunities for professional development and career advancement. We seek individuals passionate about FinTech and committed to delivering excellent results within a fast-paced, dynamic environment.

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πŸ“ EU

🧭 Full-Time

πŸ” FinTech/MarTech

  • 8+ years of experience as a software engineer, with at least 2 years in a lead or architect position.
  • Strong expertise in PHP with recent experience using PHP 8+ and a deep understanding of modern features like types and annotations.
  • Extensive experience with Laravel 11, including cache, queues, Eloquent ORM, Laravel Passport, and upgrading complex Laravel projects.
  • Proficiency in React, JavaScript, and TypeScript.
  • Familiarity with CI/CD, DevOps, and Infrastructure as Code (IaC).
  • Skilled in testing strategies, including unit testing, integration testing, and TDD, and capable of leveling up team testing practices.
  • Expertise in RESTful API design, leveraging tools like OpenAPI and Postman.
  • Solid knowledge of relational databases such as MySQL or PostgreSQL, including optimization and design.
  • Experience integrating with cloud services, preferably AWS.
  • Proven track record of managing and refactoring legacy systems.
  • Collaborate with the CTO and cross-functional teams to align technical strategies with business objectives.
  • Define and own the target architecture for our systems, based on the technical strategy, in collaboration with the CTO
  • Lead the way in evolving our systems, reducing technical debt while ensuring the systems keep meeting market demands..
  • Ensure applications are built using performance, scalability, and security best practices.
  • Drive the design, development, and implementation of new features across frontend and backend systems with a focus on performance and scalability.
  • Spearhead large technical projects, ensuring features are built with the technical vision in mind.
  • Mentor engineers to foster a culture of continuous learning, high standards, and innovation.
  • Enhance engineering standards, tooling, and processes to improve team productivity and product quality.
  • Troubleshoot and fix critical issues to maintain system reliability.

AWSBackend DevelopmentDockerLeadershipPHPPostgreSQLSoftware DevelopmentSQLAgileCloud ComputingDesign PatternsFrontend DevelopmentGitJavascriptMySQLSoftware ArchitectureTypeScriptAlgorithmsAPI testingData StructuresREST APIReactCI/CDProblem SolvingRESTful APIsMentoringDevOpsMicroservices

Posted 1 day ago
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πŸ“ BR, BE

🧭 Full-Time

πŸ” Fintech

  • Proven experience in account management, customer success, or a related field, ideally in payments, retail, or a similar sector.
  • Strong leadership skills with experience managing customer success teams, with remote team management experience being a plus.
  • 5+ years of experience focusing on client retention, satisfaction, and upselling.
  • Excellent communication and relationship-building skills.
  • Proficient in CRM tools such as Hubspot and performance tracking.
  • Fluent in English, with additional European languages as a plus.
  • Willingness to travel.
  • Manage and mentor a team of Client Success Managers, ensuring outstanding service and strong client relationships.
  • Develop strategies for client satisfaction, retention, and loyalty while regularly engaging with clients.
  • Identify opportunities for upselling and cross-selling Giftify’s products and services.
  • Set KPIs for the customer success team, monitor performance, and provide feedback.
  • Collaborate with various teams to act as the client's voice within Giftify.
  • Provide regular performance and satisfaction reports to senior management.
  • Attend client meetings and events across Europe and travel as required.
  • Improve processes and automation to enhance customer experience and support scalability.

LeadershipBusiness DevelopmentPeople ManagementCommunication SkillsCollaboration

Posted 5 months ago
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