- Shadow both Co-CEOs in strategic commercial meetings as required – contributing the technical dimension of Complexio's platform in high-stakes conversations with enterprise leadership
- Engage directly and independently with C-suite stakeholders – CTOs, CIOs, CDOs, COOs – as the authoritative technical voice of Complexio
- Tailor technical communication precisely to audience – from architecture deep-dives with enterprise IT teams through to boardroom-level articulation of platform value and risk
- Partner with Sales and Client Directors on all significant enterprise opportunities – from initial discovery through to commercial close
- Lead technical discovery sessions to understand customer data environments, operational workflows, system landscapes, and integration requirements
- Design and articulate solution architectures that map Complexio's platform to each customer's specific operational context
- Deliver compelling, customer-specific platform demonstrations
- Design, scope, and lead Proof of Concept (POC) engagements
- Act as the definitive technical resource for the commercial team – resolving the large majority of customer technical questions independently
- Lead Complexio's technical response to enterprise security reviews, IT due diligence processes, and vendor assessment questionnaires
- Continuously raise the technical fluency of the broader commercial team – coaching Sales and Client Directors
- Act as a structured conduit between customer-facing technical reality and Complexio's Product and Engineering teams
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