Call Center Jobs

Discover remote call center opportunities worldwide. We've gathered the top positions to help you advance your career.

Call Center

21 jobs found. to receive daily emails with new job openings that match your preferences.

21 jobs found.

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🔥 Bilingual Outbound Call Center Rep - Remote

Posted about 7 hours ago

🔍 Healthcare

🔧 Requirements

1+ year call center experience OR 2+ years general work experience
Desire to work in an outbound call center environment.
Persuasive with the ability to rebuttal.
Good communication skills.
Strong computer skills.

💡 Responsibilities

Make outbound calls to offer, explain, and schedule healthcare evaluations.
Follow scripts and respond to rebuttals.
Present a professional approach to clients and team members.
Meet daily goals.
Adjust, reschedule, and cancel appointments.
Monitor performance results.
Report member complaints.
Participate in peer coaching.
Follow HIPAA guidelines.

Posted about 7 hours ago

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🔥 Bilingual Outbound Call Center Rep - Remote

Posted about 7 hours ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

High School Diploma or equivalent preferred
1+ year call center experience or 2+ years general work experience
Previous experience in a metrics-driven outbound call center
Good communication skills
Strong computer skills

💡 Responsibilities

Make outbound calls to members
Follow approved scripts and respond to rebuttals
Meet daily productivity and quality goals
Adjust, reschedule, and cancel appointments
Monitor performance results

Communication Skills Customer service Fluency in English Data entry

Posted about 7 hours ago

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🔥 Bilingual Outbound Call Center Rep - Remote

Posted about 12 hours ago

🔍 Healthcare

🔧 Requirements

1+ year call center experience OR 2+ years general work experience
Experience with outbound calls and auto dialers preferred
Ability to work in a metrics-driven environment
Good communication skills and ability to be persuasive
Strong computer skills
Proficiency in the English language

💡 Responsibilities

Make outbound calls using an auto dialer
Follow scripts to offer and explain healthcare evaluations
Meet department goals for calls, appointments, and quality
Adjust, reschedule, and cancel appointments
Monitor performance and report issues
Follow HIPAA guidelines

Posted about 12 hours ago

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🔥 Manager, Salesforce Tech Lead, Field Service & Call Center

Posted about 14 hours ago

📍 United States of America

🧭 Full-Time

💸 114000.0 - 171600.0 USD per year

🔍 Software Development

🏢 Company: rec_ext_gateway

🔧 Requirements

Bachelor's degree in computer science, Engineering, or a related field
Salesforce certifications such as Salesforce Service Cloud, Salesforce Field Service, Salesforce Certified Platform Developer 1 & 2, Salesforce Certified Administrator, or similar certifications
5+ years of hands-on experience in Salesforce development, including customizations, unmanaged packages, configurations, and integrations
Extensive hands-on experience with Salesforce development tools and technologies, including Apex, Visualforce, Lightning Web Components, Salesforce APIs, and Salesforce DX
Experience working in an Agile development environment, utilizing Azure DevOps
Excellent problem-solving skills and the ability to work effectively in a collaborative, cross-functional team environment.
A passion for continuous learning and self-improvement, with a keen interest in staying updated with Salesforce best practices and emerging technologies.
Ability to work during Eastern Time Zone (EST)
Occasional travel up to 15%

💡 Responsibilities

Collaborate with stakeholders to gather and understand business requirements and translate them into scalable and efficient Salesforce solutions.
Design and develop custom solutions using Salesforce declarative and programmatic tools, including Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
Customize and configure Salesforce applications to meet specific business needs, ensuring high-quality deliverables within defined timelines.
Participate in system integrations, data migration, and support the overall technical architecture of Salesforce solutions.
Stay updated with the latest Salesforce technologies and features, leveraging them to enhance our Salesforce ecosystem and improve system performance.

Agile Salesforce

Posted about 14 hours ago

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🔥 Call Center Representative

Posted 11 days ago

📍 United States

🧭 Full-Time

🔍 Insurance

🏢 Company: LendingTree

🔧 Requirements

High School Diploma required
2-3 years of Call Center experience
Prior experience in outbound telemarketing preferred
Comfortable with a commission-based structure

💡 Responsibilities

Conduct outbound and inbound calls for insurance quotes
Ask qualifying questions to connect callers with insurance companies
Maintain professionalism and enthusiasm during calls

Customer service Attention to detail Excellent communication skills Strong work ethic Sales experience

Posted 11 days ago

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🔥 Call Center (Swing Shift) Agent-24/7 Call Center

Posted 14 days ago

📍 United States

🧭 Full-Time

💸 19.0 - 21.0 USD per hour

🔍 Residential HVAC, Plumbing, & Electrical services

🏢 Company: Radiant Plumbing and Air Conditioning

🔧 Requirements

HS Diploma or GED
2+ year of customer service experience in a phone based role
Experience working in the home services industry preferred
Multitask by completing phone and computer work simultaneously
Capability to type at least 40 WPM
Proficiency with Microsoft Office or Google Suite
Clear, kind, and energetic phone presence
Ability to work fast paced and remain organized
Must be a U.S. Resident

💡 Responsibilities

Answer inbound calls and schedule service appointments
Respond to and resolve voicemail messages, abandoned and missed calls from customers
Respond to customer requests (email, webchat, text) to resolve issues
Deliver call scripts clearly, be compelling, and personable
Adhere to the company’s plan for resolving customer complaints quickly and favorably
Maintain and update customer database with complete and accurate information.
Communicate with dispatch to ensure customers receive 5 Star Service
Provide additional support to the team as needed

Communication Skills Customer service Microsoft Office RESTful APIs Multitasking Excellent communication skills Problem-solving skills Active listening Data entry Computer skills CRM

Posted 14 days ago

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🔥 Call Center Representative

Posted 14 days ago

📍 Tri-State Area

💸 20.0 - 23.0 USD per hour

🔍 Mental Health Services

🔧 Requirements

Must be fully Bilingual in English and Spanish.
Must have 1 to 2 years of Call Center Representative experience in a fast-paced office, preferably in medical or community mental health office.
High School Diploma or equivalent is required.
Must be proficient in MS Office (Outlook, Word, and Excel).
Must have the ability to learn new software.
Possesses the personality and demeanor to work with difficult clients.
Must be detail-oriented and have the ability to multi-task.
Must be a team player and thrive under pressure in an outpatient client environment.

💡 Responsibilities

Answer all inbound calls with professionalism and customer service framework communication.
Follow up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed.
Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls.
Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance.
Identify and escalate emergency distress and/or client safety concerns calls.
Document and complete Call Center Form for data call logs.
Fulfill surveys/reports issued by Call Center Supervisor as needed.
Complete Call Center task assignments provided by management team.
Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals.
Maintain confidentiality and always comply with HIPAA regulations.

Customer service Microsoft Office Multitasking Fluency in English Data entry

Posted 14 days ago

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🔥 Client Support Specialist - Call Center Agent (Remote)

Posted 14 days ago

📍 United States

🧭 Full-Time

🔍 Financial Services

🏢 Company: Century Consulting Services👥 51-100 Consulting Financial Services Personal Finance Debt Collections

🔧 Requirements

Minimum of 1 year phone-based customer service experience
Expert verbal and written communication skills with ability to communicate clearly and professionally
Strong listening skills with careful attention to detail
Familiarity with Excel, proper email etiquette, and Word

💡 Responsibilities

Handle incoming requests via phone from customers and ensure that issues are resolved both promptly and thoroughly
Educate them on company product
Provide quality service in the areas of handling inquiries, troubleshooting, and account assistance
Enter detailed notes into our CRM system
Respond to email correspondence and inquiries promptly and professionally
Suggest ways to improve the customer experience

Microsoft Excel Attention to detail Organizational skills Written communication Empathy Verbal communication Troubleshooting CRM Customer support

Posted 14 days ago

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🔥 Bilingual - French Canadian - Call Center Supervisor- STC

Posted 14 days ago

📍 Canada

🔍 Call Center

🏢 Company: OneTouch Direct

🔧 Requirements

2+ years of supervisory experience in a call center environment
Strong leadership and team management skills
Exceptional verbal and written communication abilities
Ability to analyze data and make informed decisions
Knowledge of call center operations and metrics
Proficiency in call center management software and Microsoft Office

💡 Responsibilities

Lead and supervise a team of call center agents, ensuring adherence to policies and optimum performance.
Daily interactions with client with high expectations and minimal errors
Expectation to handle calls during high volume times
Ability to thrive in a fast pace and high intensity environment
Monitor, analyze, and report on team performance metrics, identifying areas for improvement.
Conduct regular coaching sessions and training to foster employee development and motivation.
Develop and implement strategies to achieve performance targets and enhance operational efficiency.
Ensure high levels of customer satisfaction through effective management of delivery service.
Handle escalated customer queries and resolve complex issues as they arise.
Collaborate with upper management to align departmental goals with organizational objectives.

Leadership Data Analysis People Management HR Management Operations Management Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Written communication Coaching Verbal communication Training Client relationship management Team management Customer support

Posted 14 days ago

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🔥 Call Center Training Specialist

Posted 15 days ago

🔍 Healthcare

🏢 Company: Cedar👥 101-250💰 $68,361,000 Series D about 2 years ago🫂 Last layoff over 2 years agoMedical Billing Payments Health Care FinTech

🔧 Requirements

3+ years of experience in a training, coaching, or supervisory role within a call center or servicing environment.
Demonstrated expertise in creating and delivering training programs tailored to diverse audiences.
Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively.
Strong interpersonal skills, including empathy and the ability to foster a positive learning environment.
Proficiency in using call center tools and documentation systems like Confluence.
Strong problem-solving skills and a passion for improving team performance and customer outcomes.
Experience in the healthcare or financial services industry is a plus.

💡 Responsibilities

Design, deliver, and continuously improve training programs for call center representatives, including onboarding, soft skills, technical processes, and industry compliance.
Collaborate with leadership and cross-functional teams to identify training needs and align with operational goals.
Conduct needs assessments and develop tailored training materials, resources, and documentation.
Monitor and evaluate the effectiveness of training programs through feedback, performance metrics, and quality assurance data.
Provide hands-on coaching and mentoring for representatives to ensure skill proficiency and confidence in handling customer interactions.
Facilitate ongoing education sessions to address updates in policies, procedures, tools, and industry standards.
Support call center leadership by contributing to strategy discussions aimed at improving team performance and operational efficiency.
Act as a subject matter expert (SME) to address escalated inquiries and provide insights for continuous process improvements.

Posted 15 days ago

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