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Call Center Jobs

Discover remote call center opportunities worldwide. We've gathered the top positions to help you advance your career.

Call Center
35 jobs found. to receive daily emails with new job openings that match your preferences.
35 jobs found.

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🔥 Call Center Lead Generator - MUST LIVE IN NEW JERSEY
Posted about 2 hours ago

  • Minimum 2 years of Sales experience
  • Bilingual is a plus
  • Sales mindset and metrics driven
  • Ability to work varying shifts, including some evenings and weekends
  • Must live in New Jersey to be considered for this position
  • Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues
  • Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards
  • Managing high volume of inbound and outbound calls while multitasking through various systems
Posted about 2 hours ago
Apply
Apply
🔥 Bilingual Call Center Lead Generator
Posted about 2 hours ago

  • Minimum 2 years of Sales experience
  • Must be fluent in English and Spanish
  • Ability to work varying shifts, including some evenings and weekends
  • Must live in New Jersey to be considered for this position
  • Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues
  • Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards
  • Managing high volume of inbound and outbound calls while multitasking through various systems
Posted about 2 hours ago
Apply
Apply
🔥 Call Center Sales Generator
Posted about 2 hours ago

💸 39968.0 - 52000.0 USD per year

  • Minimum 2 years of Sales experience
  • Bilingual is a plus
  • Sales mindset and metrics driven
  • Ability to work varying shifts, including some evenings and weekends
  • Must live in Knoxville to be considered for this position
  • Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues
  • Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards
  • Managing high volume of inbound and outbound calls while multitasking through various systems
Posted about 2 hours ago
Apply
Apply
🔥 Warranty Call Center Agent - Remote
Posted 1 day ago

🔍 Automotive

  • Minimum 1 year of experience with Microsoft office
  • Minimum 1 year of experience with IBM AS/400 is desired
  • 1 year of experience performing general office duties is desired
  • 1 year of experience in an automotive-related field is desired
  • Excellent oral and written communication skills
  • Excellent problem-solving skills
  • Ability to apply Deductive and Inductive reasoning to produce logical conclusions
  • Research and correct campaign claim coding issues to improve overall quality
  • Respond to incoming emails (before the end of the next business day)
  • Identify and assess gaps on returned campaign claims
  • Conduct follow-up calls with dealers requiring assistance on previously submitted returned campaign claims
  • Notify the Project Manager on actionable campaign claim incoming calls or email alerts to ensure corrective and preventative action
  • Process internal audit department chargebacks
  • Update monthly and weekly campaign reports
  • Debit recall claims if such documentation is out of compliance
  • Attending weekly campaign meetings
  • Research and respond to campaign inquiries within the company
  • Debit or debit/credit campaign claims as necessary
  • Research Date of First Use Requests and update system accordingly
  • Research and update Branding of VINS
Posted 1 day ago
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Apply
🔥 InP - Call Center Manager II
Posted 1 day ago

🧭 Full-Time

🔍 Customer Service

  • Considerable knowledge of the company’s products, services and business operations to enable resolution of customer inquiries
  • Excellent customer service skills that build high levels of customer satisfaction
  • Excellent verbal and written communication skills
  • Must be detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external customers
  • Ability to lead and manage large teams effectively
  • Working knowledge of workforce management practices and tools, e.g., scheduling software, quality monitoring software
  • Demonstrated problem-solving and decision-making skills
  • Demonstrated analytic and root cause analysis skills for process improvement initiatives
  • Demonstrates effective people skills and sensitivities when dealing with others
  • General skill in the use of MS Office and other standard software applications required to perform the job duties
  • Ability to work both independently and in a team environment
  • Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email.
  • Monitors operations to ensure adherence to service level standards and company/department policies and procedures
  • Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers
  • Ensures adequate phone coverage including making decisions regarding scheduling changes
  • Acts as an escalation point for resolving the most difficult customer issues
  • Evaluates the quality of customer service associates’ calls from customers; provides feedback to reps on strengths and areas for improvement
  • Communicates with clients, vendors and other departments to ensure quality service delivery and customer satisfaction
  • Serves as an escalation point for resolving the most difficult customer issues
  • Responsible for performance appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes
  • Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives
  • Approves and implements streamlining opportunities and process improvements
  • Coordinates customer service activities with other internal functions
  • Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc
  • May serve as a backup to more senior customer service management in their absence
  • Other related duties assigned as needed
Posted 1 day ago
Apply
Apply
🔥 Call Center Sales Associate
Posted 5 days ago

🧭 Contract

🏢 Company: Growth Troops

  • 1-2 years of experience in sales, telesales, or sales development.
  • Strong communication skills, both verbal and written.
  • Comfortable working remotely and independently.
  • Ability to work during Eastern Standard Time (EST) hours.
  • Excellent organizational skills and attention to detail.
  • Proficiency with basic computer applications and CRM tools.
  • Make outbound calls to potential clients to offer healthcare services.
  • Handle inbound inquiries and convert leads into appointments.
  • Maintain accurate records of calls, client interactions, and appointments.
  • Follow provided scripts and guidelines to ensure compliance and effectiveness.
  • Achieve monthly sales targets and KPIs.
  • Provide excellent customer service to enhance patient experience.
Posted 5 days ago
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Apply
🔥 Call Center Representative - FULLY REMOTE
Posted 6 days ago

  • Comfortable being on the phone consistently
  • Abiding by a rigid schedule
  • Schedule office visits with providers
  • Verify insurance information
  • Verify patient demographics
  • Answer questions
  • Ensure quality customer service
Posted 6 days ago
Apply
Apply
🔥 Call Center Representative
Posted 7 days ago

  • Minimum 2 years of Sales experience
  • Bilingual is a plus
  • Ability to work varying shifts, including some evenings and weekends
  • Must live in Indiana to be considered for this position
  • Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues
  • Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards
  • Managing high volume of inbound and outbound calls while multitasking through various systems
Posted 7 days ago
Apply
Apply
🔥 Call Center Intake Specialist (PDT & MDT Applicants Only)
Posted 7 days ago

📍 United States

🔍 Legal

🏢 Company: EverService👥 501-1000💰 Private over 1 year agoMarketingInformation TechnologyProfessional Services

  • 2+ years of experience in a high call volume environment, with legal industry experience preferred
  • Excellent written and verbal communications skills, specifically spelling and grammar
  • Ability to read, write and speak English fluently
  • Ability to work weekends and holidays
  • Ability to type 30 wpm with 94% accuracy
  • Computer proficiency skills and ability to work with multiple systems and monitors
  • Fiber or Cable internet service provider required (Satellite, DSL & WiFi are NOT supported)
  • High speed internet (at least 10 Mb upload and at least 50 Mb download)
  • Capability to directly connect into your router/modem with an ethernet cable (ethernet cable will be provided)
  • Provide exceptional customer service to establish or maintain a relationship between our clients and their callers
  • Input caller information accurately to properly classify the call
  • Follow specific prompts to obtain detailed, fact specific information from the caller
  • Follow all account specific instructions including scripted verbiage
  • Complete all caller intakes accurately by following correct paths and instructions
  • Identify and escalate priority issues accordingly
  • Adjust communication style for each call, conveying confidence and empathy where appropriate
  • Meet productivity goals
  • Manage on system time efficiently to maximize productivity
  • Manage and record off system time appropriately, honestly, and accurately

Customer serviceWritten communicationExcellent communication skillsData entryComputer skillsCRM

Posted 7 days ago
Apply
Apply
🔥 Call Center / Ombudsman Supervisor
Posted 9 days ago

📍 São Paulo, State of São Paulo, Brazil., Rio de Janeiro, State of Rio de Janeiro, Brazil., State of Paraná, Brazil

🔍 IGaming

🏢 Company: Blaze👥 1-10💰 Pre-seed about 3 years agoCRMSaaSAnalytics

  • Proven experience in a supervisory or management role within customer service or ombudsman-related functions
  • Strong knowledge of iGaming industry regulations and compliance standards is a plus
  • Exceptional communication and interpersonal skills
  • Ability to handle sensitive situations with professionalism and empathy
  • Detail-oriented with strong analytical and problem-solving skills
  • Implementation of KPIs and SLAs in accordance with government guidelines
  • Ensuring high quality of service and compliance with current legislation regarding deadlines and responses
  • Responsible for the analysis of indicators linked to 0800 and for the strategic planning of actions aimed at protecting the company in a reputational and regulatory manner
  • Screening of Ombudsman cases, monitoring email and telephone performance
  • Provide sustainable improvement of indicators
  • Acting in the construction of strategies to mitigate the receipt of complaints and optimize the experience of complaining customers
  • Supervise and mentor a team of gaming customer support agents
  • Conduct regular performance evaluations and provide constructive feedback
  • Ensure agents provide accurate and timely information to players
  • Maintain a deep understanding of the company's games, platforms, and services
  • Stay up-to-date on gaming industry trends and best practices

LeadershipProject ManagementPeople ManagementAnalytical SkillsProblem SolvingCustomer serviceMentoringComplianceTrainingRisk ManagementTeam managementStrategic thinkingProcess improvementCustomer support

Posted 9 days ago
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