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Bilingual Outbound Call Center Rep - Remote

Posted about 22 hours agoViewed

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💎 Seniority level: Junior, 1+ year call center experience OR 2+ years general work experience

🔍 Industry: Healthcare

🗣️ Languages: English, Spanish

⏳ Experience: 1+ year call center experience OR 2+ years general work experience

Requirements:
  • 1+ year call center experience OR 2+ years general work experience
  • Desire to work in an outbound call center environment.
  • Persuasive with the ability to rebuttal.
  • Good communication skills.
  • Strong computer skills.
Responsibilities:
  • Make outbound calls to offer, explain, and schedule healthcare evaluations.
  • Follow scripts and respond to rebuttals.
  • Present a professional approach to clients and team members.
  • Meet daily goals.
  • Adjust, reschedule, and cancel appointments.
  • Monitor performance results.
  • Report member complaints.
  • Participate in peer coaching.
  • Follow HIPAA guidelines.
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  • Good communication skills and ability to be persuasive
  • Strong computer skills
  • Proficiency in the English language
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  • Adjust, reschedule, and cancel appointments
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  • Follow HIPAA guidelines
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