ApplyBilingual Outbound Call Center Rep - Remote
Posted about 22 hours agoViewed
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💎 Seniority level: Junior, 1+ year call center experience OR 2+ years general work experience
📍 Location: United States
🔍 Industry: Healthcare
🗣️ Languages: English, Spanish
⏳ Experience: 1+ year call center experience OR 2+ years general work experience
🪄 Skills: Communication SkillsCustomer serviceFluency in EnglishData entry
Requirements:
- High School Diploma or equivalent preferred
- 1+ year call center experience or 2+ years general work experience
- Previous experience in a metrics-driven outbound call center
- Good communication skills
- Strong computer skills
Responsibilities:
- Make outbound calls to members
- Follow approved scripts and respond to rebuttals
- Meet daily productivity and quality goals
- Adjust, reschedule, and cancel appointments
- Monitor performance results
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