Quality Assurance Jobs

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Quality Assurance

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🔥 Data Processor

Posted 2 minutes ago

📍 Philippines

🧭 Full-Time

🔍 Marketing and lead-generation solutions

🏢 Company: Sourcefit👥 51-100💰 about 1 year agoStaffing Agency Consulting Human Resources Information Technology

Proficient in Microsoft Excel, including filtering and basic formulas.
Strong proofreading skills in UK English.
Ability to handle multiple projects under tight deadlines.
Good written and verbal communication skills.
Previous experience in data entry, data processing, lead generation, or virtual assistance is beneficial.

Gather leads and information using AI-based tools.
Clean and organize data in Excel, ensuring correct spelling and formats.
Upload cleaned data into outreach platforms and launch campaigns.
Perform quality checks on email validity and formatting.
Communicate with the client delivery team for updates and feedback.
Suggest efficient methods for data gathering and cleaning.

Microsoft Excel Attention to detail Data entry Quality Assurance Lead Generation CRM

Posted 2 minutes ago

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🔥 Remote Document Production Associate, Sr. -Tuesday-Saturday 4pm -1am

Posted about 19 hours ago

📍 United States of America

💸 18.4 - 19.37 USD per hour

🔍 Business process outsourcing

🏢 Company: WL_Careers

High school diploma or equivalent required; higher education preferred.
Minimum 3 years of experience, preferably in a legal, banking, or large corporate environment.
Document production and word processing experience preferred.
Advanced skill in MS Office software (Word, Excel, PowerPoint).
Strong keyboarding and typing skills.
Ability to work in a fast-paced team environment.
Strong attention to detail with good organizational skills.

Perform document production work according to established policies and procedures.
Thoroughly assess job requests and ensure appropriate completion throughout the task lifecycle.
Edit, proofread, convert, create, and transcribe documents to client satisfaction.
Assist with coordination of document production services and manage workflow.
Troubleshoot more complex software or hardware problems.
Utilize logs or tracking software for all assigned work.
Meet contracted deadlines and communicate with peers or supervisors.
Foster a proactive environment of continuous service enhancement.

Microsoft Office Troubleshooting Quality Assurance Editing

Posted about 19 hours ago

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🔥 Medical Director - Spine

Posted about 19 hours ago

📍 United States of America

💸 174070.0 - 374920.0 USD per year

🔍 Health Insurance

M.D. or D.O. with Board Certification in Orthopedic Spine or Neurosurgery.
Active and current state medical license without encumbrances.
2 or more years of experience in Health Care Delivery System e.g., Clinical Practice and Health Care Industry.
Previous healthcare insurance experience preferred.

Acts as a Subject Matter Expert (SME) in Orthopedic Spine or Neurosurgery.
Expands medical management programs to meet member needs across care continuum.
Supports Medical Management staff with timely responses to members and providers.
Leads utilization review and quality assurance.
Provides clinical expertise to support medical management programs.
Acts as the primary business and clinical liaison to network providers.

Quality Assurance

Posted about 19 hours ago

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🔥 Claims Quality Assurance (Remote - AZ)

Posted about 20 hours ago

📍 United States of America

🧭 Full-Time

🔍 Health Insurance

🏢 Company: bcbsazcareers

3 years of experience in claims adjudication in an automated environment.
High-School Diploma or GED in general field of study.
Skills in claims processing, including UB, 1500 and dental.
Knowledge of medical terminology, CPT/HCPC, and ICD10 coding.
Ability to multi-task and prioritize workloads.
Type 30 to 35 words per minute with a 5% error rate or less.
Intermediate PC proficiency, with strong oral and written communication skills.
Proficient spelling, punctuation, and grammar skills.

Audits claims for accuracy of the data, payments, contract interpretation and compliance within established policies and procedures.
Selects claims through random and targeted processes to conduct audits to ensure compliance standards are met.
Manages the claims administration workflow in a timely and accurate manner necessary to meet Plan requirements associated with the Plan’s benefit process, policies, and procedures.
Acts as the primary claims resolution specialist for internal and external clients related to escalated claims issues and for claims adjudication and handling of difficult claims issues.
Provides information to providers/members and maintains system information as necessary for internal and external auditing purposes.
Develops and creates reports necessary to track and monitor workflow efficiencies.
Makes training recommendations and submits regularly to claims supervisor or manager.
Leads team and one-on-one training sessions as directed by management.
Gathers documents requested for all internal and external audits.

Data entry Quality Assurance

Posted about 20 hours ago

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🔥 Sr. Manager, CX Operations

Posted about 21 hours ago

📍 Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Massachusetts, Maine, Maryland, Michigan, Missouri, Minnesota, Montana, New Hampshire, New Jersey, New Mexico, New York, Nevada, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin

🧭 Full-Time

💸 135000.0 USD per year

🔍 Financial services

🏢 Company: Esusu👥 101-250💰 $130,000,000 Series B almost 3 years agoCredit Financial Services FinTech

5+ years experience in support operations within a SaaS environment.
5+ years leadership experience managing customer support teams.
Demonstrated success in managing complex projects and change management.
Proven ability to utilize technologies like AI for workflow streamlining.
Strong understanding of customer support processes in a multi-channel environment.
Proficiency with support tools like Zendesk, Confluence, and Jira.
Knowledge of AI-driven automation tools, such as chatbots and virtual assistants.

Serve as primary contact for daily operations within Zendesk and other support tools.
Drive automation and self-service capabilities to enhance customer and agent experience.
Design and continuously improve workflows and system configurations.
Coordinate support initiatives and collaborate with cross-functional teams.
Implement and manage content management systems for knowledge resources.
Manage new feature deployments and internal testing across support teams.
Create process documentation and training materials for support staff.
Develop dashboards for operational performance tracking.
Gather requirements for new technology investments and oversee vendor selection.

Artificial Intelligence Data Analysis Jira Quality Assurance Confluence

Posted about 21 hours ago

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🔥 Quality Assurance (QA) Manager

Posted 1 day ago

📍 US, UK, Philippines, Poland, South Africa

🧭 Full-Time

🔍 Financial technology and remittance services

🏢 Company: Zepz👥 1001-5000💰 $267,000,000 Series F 4 months ago🫂 Last layoff about 1 year agoMobile Payments Financial Services Payments FinTech

Bachelor’s degree in a related field or equivalent work experience.
Minimum of 3 years of experience in quality assurance, preferably in a customer contact center environment.
Proven experience in managing and developing teams.
Strong analytical skills with the ability to interpret data.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a fast-paced environment.
Proficiency in QA software and tools.
Familiarity with performance metrics and reporting.

Manage and mentor a team of QA analysts.
Develop and implement a comprehensive QA strategy.
Oversee monitoring of customer interactions across various channels.
Analyze QA data for insights and recommendations.
Collaborate on training materials and facilitate workshops.
Prepare and present QA reports to senior management.
Identify process gaps and work on corrective actions.
Utilize customer feedback to enhance QA practices.
Participate in calibration sessions and ensure quality evaluations.
Ensure compliance with policies and foster a positive team environment.

Leadership Data Analysis Analytical Skills Compliance Training Quality Assurance Process improvement

Posted 1 day ago

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🔥 Quality Assurance (QA) Analyst

Posted 1 day ago

📍 US, UK, Philippines, Poland, South Africa

🔍 Financial technology, remittance

🏢 Company: Zepz👥 1001-5000💰 $267,000,000 Series F 4 months ago🫂 Last layoff about 1 year agoMobile Payments Financial Services Payments FinTech

Minimum of 2 years of experience in a customer service role, preferably in a contact center environment.
Previous experience in a quality assurance or coaching role is highly desirable.
Strong understanding of customer service principles and practices.
Excellent verbal and written communication skills.
Ability to provide constructive feedback and motivate team members.
Proficient in using quality monitoring tools and CRM software.
Strong analytical skills and attention to detail.

Conduct regular quality assessments of customer interactions across various channels to ensure compliance with company policies.
Provide constructive feedback and coaching to agents to improve customer service skills.
Analyze performance metrics and trends to identify areas for improvement.
Collaborate with team managers and management to implement training based on quality assessments.

Data Analysis Coaching Quality Assurance

Posted 1 day ago

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🔥 Data Quality Analyst

Posted 1 day ago

📍 India

🧭 Full-Time

💸 10000.0 - 15000.0 USD per year

🔍 Data and analytics

🏢 Company: YipitData (Alternative)

2+ years of experience as a data or quality assurance analyst.
At least 1 year of full-time work experience as an A/P bookkeeper, junior accountant, A/P clerk, or similar role using U.S. accounting practices.
Experience with ERP software like Netsuite, Sage, Quickbooks, or Xero.
Exceptional attention to detail and experience managing large datasets.
Excellent written and verbal communication skills.

Own manually reviewing and updating raw financial transaction spend data and invoices.
Verify and make corrections to financial transaction data following U.S. accounting rules.
Review expense trends, deduplicate transactions, adjust amortization dates, and verify vendors.
Document repeated data issues and collaborate with Data and Engineering teams on quality assurance processes.
Complete work primarily using Google Sheets and proprietary software.

Data Analysis Accounting Quality Assurance Data management

Posted 1 day ago

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🔥 Hotline - Crisis Hotline Program Manager

Posted 1 day ago

📍 Virginia, United States

🧭 Full-Time

💸 76000.0 USD per year

🔍 Human Services

🏢 Company: Shelter House

A bachelor's degree in human services or related field or commensurate experience.
1-2+ years of industry experience with supervisory duties.
Experience leading/supporting programs for homeless families and victims of domestic violence/sexual violence.
Knowledge of best practices and interventions in domestic violence.
Ability to provide emergency counseling and support.
Strong public speaking, written communication, and organizational skills.
Ability to manage multiple priorities and navigate interruptions.
Willingness to work evenings and weekends as necessary.

Manage and oversee the Artemis House 24/7 incoming hotline.
Ensure smooth operation of backup support for the Domestic and Sexual Violence Services (DSVS) hotline.
Collaborate with management to ensure seamless access to services for callers.
Conduct quality assurance reviews of call documentation and provide training on best practices.
Monitor incoming calls and ensure compliance with policies.
Facilitate team meetings, trainings, and professional development.
Conduct recruiting, hiring, and training of Hotline staff.
Serve in an on-call capacity and support hotline staff during crisis issues.

Leadership Project Management Data Analysis Communication Skills Compliance Coaching Training Quality Assurance

Posted 1 day ago

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🔥 Manager of Clinical Operations

Posted 2 days ago

📍 United States

🧭 Full-Time

💸 60000.0 - 70000.0 USD per year

🔍 Healthcare

🏢 Company: Lumata Health👥 11-50💰 $5,500,000 Series A 12 months agoMedical Information Technology Health Care

Bachelor’s degree in Healthcare Administration or a related field is desired.
COA or COT certification is preferred.
5+ years of experience in clinical operations or healthcare management, managing remote teams.
Proven track record of leading and developing high-performing teams.
Strong knowledge of healthcare regulations, compliance, and industry best practices.
Excellent communication, problem-solving, and organizational skills.

Supervise and support Team Leads and Care Coaches for high-quality care delivery and adherence to operational standards.
Provide ongoing coaching, mentorship, and professional development to team members.
Assist in the recruitment, selection, and onboarding of new Team Leads and Care Coaches.
Develop, implement, and optimize clinical and operational processes to improve efficiency.
Ensure compliance with regulatory requirements and company policies.
Monitor patient care quality and analyze KPIs related to patient care and productivity.

Leadership Data Analysis People Management Communication Skills Analytical Skills Compliance Quality Assurance Process improvement

Posted 2 days ago

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