Apply📍 Virginia, United States
🧭 Full-Time
💸 76000.0 USD per year
🔍 Human Services
- A bachelor's degree in human services or related field or commensurate experience.
- 1-2+ years of industry experience with supervisory duties.
- Experience leading/supporting programs for homeless families and victims of domestic violence/sexual violence.
- Knowledge of best practices and interventions in domestic violence.
- Ability to provide emergency counseling and support.
- Strong public speaking, written communication, and organizational skills.
- Ability to manage multiple priorities and navigate interruptions.
- Willingness to work evenings and weekends as necessary.
- Manage and oversee the Artemis House 24/7 incoming hotline.
- Ensure smooth operation of backup support for the Domestic and Sexual Violence Services (DSVS) hotline.
- Collaborate with management to ensure seamless access to services for callers.
- Conduct quality assurance reviews of call documentation and provide training on best practices.
- Monitor incoming calls and ensure compliance with policies.
- Facilitate team meetings, trainings, and professional development.
- Conduct recruiting, hiring, and training of Hotline staff.
- Serve in an on-call capacity and support hotline staff during crisis issues.
LeadershipProject ManagementData AnalysisCommunication SkillsComplianceCoachingTrainingQuality Assurance
Posted 1 day ago
Apply