senior Operations Jobs

Find remote senior operations positions. Browse through our curated list of opportunities and take the next step in your career.

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🔥 People Programs and Operations Partner

Posted 2024-11-21

🧭 Employee, Exempt

💸 85000 - 105000 USD per year

🏢 Company: Magic Leap - Multiple Locations

5+ years in HR with expertise in People Operations, Benefits, Project Management, and HRIS.
Bachelor’s degree in HR, Business Administration, or a related field (or relevant experience and accomplishments).
Knowledge of employment laws (EEO, FMLA, ADA, FLSA) and HR best practices.
Experience with HRIS (e.g., SuccessFactors, ADP) and project management (Jira).
Strong organizational, analytical, and interpersonal skills.

HRIS Administration: Maintain accurate employee records, generate reports, and resolve HRIS issues.
HR Projects: Collaborate with HR leaders to enhance efficiency and employee engagement.
Process Improvement: Implement best practices to streamline HR operations.
Benefits Program Support: Assess employee needs and contribute to program design.
Workers' Compensation & Benefits: Oversee claims and ensure accurate benefits administration.
Compliance & Reporting: Ensure accurate completion of compliance requirements and reporting.
Compliance & Document Management: Maintain personnel files per legal requirements.

Posted 2024-11-21

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🔥 Senior Services Operations Analyst

Posted 2024-11-21

💸 100000 - 120000 USD per year

🔍 Data security, compliance, privacy, and AI data management

3+ years of experience in operations with enterprise software services or management consulting.
Self-starter mentality in fast-paced environments.
Strong analytical ability and passion for problem-solving.
Experience reviewing and creating services statements of work.
Proficiency in Google Suite and Salesforce.
Experience with Certinia or similar PSA solutions.
Attention to detail and excellent verbal and written communication skills.
Strong organizational skills for managing multiple projects.

Serve as cross-functional liaison across various BigID teams.
Own end-to-end services operations processes from project scoping to engagement tracking.
Develop KPI reporting and dashboards on utilization, invoicing, billable hours, and training.
Manage PSA solutions and maintain data hygiene.
Administer the learning management system and manage training attendance and certification records.
Assist with client support processes and reporting.

Posted 2024-11-21

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🔥 Senior Security Operations Analyst - IRE

Posted 2024-11-21

📍 Ireland

🧭 Full-Time

💸 100000 - 110000 EUR per year

🔍 Cybersecurity

4+ years experience in a SOC, Incident Response, or Forensics role.
Excellent verbal and written skills to explain complex alerts in simple terms.
Proven mentoring experience with junior team members.
Self-guided study or Bachelor's degree in IT, Computer Science, System Administration, or Cyber Security.
Understanding of Malware Analysis, including isolated VM configuration and file format identification.
Experience with Windows OS and/or Mac OS as an attack surface.
Familiarity with basic Threat Actor tools and techniques like the MITRE ATT&CK Framework.
Experience with Windows Administration and Enterprise Domain Administration.
Network Administration Skills including understanding of protocols and network technologies.
Basic knowledge of web technologies.

Triage, investigate, and respond to alerts from the Huntress platform.
Perform tactical forensic timelining and analysis to determine the root cause of attacks and suggest remediations.
Conduct senior-level malware analysis during system investigations.
Investigate suspicious Microsoft M365 activities and provide necessary remediations.
Assist in escalations from the product support team regarding threat-related questions.
Limited engagement with customers through video/phone to explain SOC activity.
Help create or request new detections and tune existing detections.
Contribute to a collaboratively mentored team and external Huntress content.

Leadership Cybersecurity Mac OS X Microsoft Active Directory Communication Skills Analytical Skills Collaboration Problem Solving Mentoring Linux Attention to detail Organizational skills Presentation skills Time Management Written communication Documentation Coaching

Posted 2024-11-21

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🔥 Senior Strategic Operations Manager

Posted 2024-11-21

💸 137000 - 185000 USD per year

🔍 Trucking and logistics

🏢 Company: Mudflap

4+ years of experience in tech operations, project management, or business analytics.
Proficient in data analysis, manipulation, and visualization tools; highly skilled in Excel/Sheets and SQL.
Experience with Tableau, Python, or similar tools is a plus.
Experience implementing end-to-end workflows for new and existing products.
Strong cross-functional leadership skills and effective collaboration with teams.
Excellent communication skills, capable of conveying complex insights.

Develop Risk & Support strategies with internal teams to enhance driver and merchant experience.
Identify, own, and publish operational OKRs and KPIs to boost engagement.
Leverage data to create growth strategies and execution plans.
Lead GTM programs for new products, manage vendor relationships, and develop onboarding processes.
Scale operations by leading cross-functional teams and optimizing workflows.
Evaluate current tools to identify gaps, recommend new tools, and lead their implementation.
Present insights and recommendations to management.

Posted 2024-11-21

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🔥 Senior Product Designer I, Operations Hub

Posted 2024-11-21

💸 145400 - 232600 USD per year

🔍 Customer relationship management (CRM) software

🏢 Company: HubSpot

Ability to prioritize the most important tasks over being stretched too thin.
Customer-centered focus in all work.
Experience in delivering successful, intuitive products with measurable impacts.
Strong collaboration on strategy and vision with partners and team leaders.
Ability to balance scope, speed, and quality in outcomes.
Experience in mentoring, coaching for growth, and driving accountability.
Fostering team health and company mission alignment.
Comfort in delivering and receiving constructive feedback.
Proficiency in end-to-end design processes, from discovery to testing.
Experience scaling products to address a wide range of use cases.

Co-create a shared strategy, vision, and cohesive roadmap for the product area with product management and engineering peers.
Drive alignment, set goals, and motivate partners and team.
Understand customers to build journey scenarios, information architecture, interaction flows, and visual designs.
Work autonomously with a customer experience focus, using Canvas design system.
Collaborate with researchers and content designers to refine experiences.
Mentor other designers and contribute to growing UX team and culture.

Posted 2024-11-21

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🔥 Senior Security Operations Analyst - IRE

Posted 2024-11-21

📍 Ireland

🧭 Full-Time

💸 100000 - 110000 EUR per year

🔍 Cybersecurity

🏢 Company: Huntress

4+ years experience in SOC, Incident Response, or Forensics.
Excellent verbal and written communication skills.
Proven mentoring experience to junior team members.
Self-guided study experience or Bachelor's degree in IT, Computer Science, Sys Admin, or Cyber Security.
Understanding of Malware Analysis, including the setup of isolated analysis VMs and basic static/dynamic analysis.
Experience with Windows and/or Mac OS as an attack surface.
Familiarity with Threat Actor Tools and techniques, such as MITRE ATT&CK Framework.
Knowledge of Windows Administration and Enterprise Domain Administration.
Network Administration skills, including knowledge of network protocols and segmentation techniques.
Understanding of web technologies, including web servers and OWASP top 10.

Triage, investigate, and respond to alerts from the Huntress platform.
Perform tactical forensic timelining and analysis to determine attack root causes and provide remediations.
Conduct senior-level malware analysis in investigations.
Investigate suspicious Microsoft M365 activity and provide remediations.
Assist in escalations from the product support team regarding threat-related inquiries.
Engage with customers via video/phone to explain SOC activities.
Contribute to detection efforts and create or tune net new detections.
Participate in team mentorship and external Huntress content creation.

Posted 2024-11-21

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🔥 Senior Operations Analyst, Payments Services

Posted 2024-11-21

📍 UK, India, Germany

🔍 Finance and banking services

🏢 Company: Careers at Tide

At least one year in an operational or at least two years in a customer service role.
Proactive, resilient, and detail-oriented with a passion for process improvement.
Organised and able to manage multiple tasks simultaneously in a collaborative environment.
Analytical skills with knowledge of business analytical tools like Excel, SQL, and Looker.
Ability to handle ambiguity and thrive in a complex technical industry.
Strong communication skills to liaise with technical teams and business audiences.

Updating and optimising scalable processes that are clearly defined and documented.
Analysing operational performance and defining appropriate monitoring metrics.
Owning and delivering projects, including cross-functional initiatives.
Acting as a point of contact for the member support team.
Monitoring and reporting on the performance of existing processes.
Managing escalations related to product performance.
Supporting Product Managers with cross-functional technical projects.

SQL Product Management Product Operations Collaboration Customer service

Posted 2024-11-21

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🔥 Senior Associate, Music Operations

Posted 2024-11-21

📍 Ukraine, Poland

🔍 Audio services

🏢 Company: TuneIn

Proven record of successfully working cross-functionally within a tech organization.
Strong appreciation for content curation and management.
Diligent attention to detail and deep customer empathy.
Critical thinking skills for data-driven analysis.
Confident written and verbal communication skills.
Tenacity in managing competing priorities.
Experience with music content operations or equivalent.
Ability to run command line tools and inspect music files.
Experience with content management systems and automation log files.

Act as a point person for Music Content Operations, including day-to-day operations, content management, and live, on-air event supervision.
Collaborate with the Content Curation team for seamless music experiences.
Operate and master the in-house CMS (Radiomill) to connect users with the correct media content.
Work with Operations team for monitoring and troubleshooting.
Ensure accurate royalty reporting with the Finance team.
Cross-functionally collaborate with various teams to improve user experiences.
Analyze system metrics and workflows to enhance operational efficiency.
Monitor and resolve metadata and audio file issues.
Conduct ISRC lookups and update music catalog.

Content management Communication Skills Collaboration Attention to detail

Posted 2024-11-21

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🔥 Growth Business Operations Sr. Analyst, Raleigh/Durham North Carolina

Posted 2024-11-21

📍 United States

Ideal candidate is detail-oriented and highly organized.
Service-focused with strong verbal and written communication skills.
Proficiency in Google Suite and Slack is essential.

Drive a range of project work for the Growth Senior Leadership Team (GSLT).
Engage in high-priority strategic projects aligned with leadership team goals.
Support the Growth team with operational tasks such as documenting meeting discussions and outcomes.
Prepare presentations and track follow-up items.
Ensure effective communication and collaboration across teams.
Facilitate the effectiveness of the leadership team and execute the department's overall mandate.
Support cross-functional strategic initiatives across the organization.

Business Operations Communication Skills Collaboration Written communication

Posted 2024-11-21

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🔥 Senior Manager - Operations & Customer Insights

Posted 2024-11-20

🔍 Healthcare technology

Proven experience in project management or related role, preferably in tech companies.
Strong analytical skills with SQL knowledge.
Proficiency in project management tools (e.g., JIRA, Trello).
Knowledge of programming logic and ability to perform basic coding tasks.
Understanding of AI basics and experience with automation and machine learning.
Excellent communication, negotiation, and interpersonal skills.
Experience with user feedback analysis and continuous improvement methodologies.
Flexibility and strong problem-solving skills.
Fluency in English; Spanish is a plus.

Lead and manage cross-functional projects, ensuring they align with strategic goals and are delivered on time and within budget.
Utilize SQL and project management tools to analyze data, create reports, and provide actionable insights for continuous improvement.
Develop and implement policies, guidelines, and content that enhance the customer experience and reflect user feedback.
Bring new ideas and solutions, addressing challenges proactively and strategically.
Leverage automation and machine learning technologies to streamline processes and improve efficiency.
Propose user feedback loop to ensure customer needs and expectations are met.
Collaborate with internal teams, including product, marketing, and customer service.

Posted 2024-11-20

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