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Huntress

Huntress is a technology company focused on innovative solutions, currently hiring for various positions including a Senior Product Manager, Mid-Market Account Executive II, and a Principal Software Engineer specializing in Ruby/Rails.

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Jobs at this company:

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🔥 Product Support Specialist - Australia
Posted 2024-12-03

📍 Australia

💸 65000 - 75000 AUD per year

🔍 Cybersecurity

  • Ability to adapt and pivot quickly to the day-to-day changes that hyper-growth companies experience.
  • Highly collaborative mindset: being able to work together as one team to come to the best possible solutions for our partners.
  • Consider themselves disciplined, with systematic problem-solving skills.
  • Practical experience supporting Microsoft Windows Operating Systems, including familiarity with Windows internals such as services, the registry, etc.
  • Practical experience supporting macOS Operating Systems, including basic knowledge of macOS file systems and navigating the terminal.
  • Experience configuring antivirus products and troubleshooting interactions between these products and specialty software.
  • Familiar with system configuration/management tools such as GPO, RMMs, and PSAs; scripting these tools is a plus.

  • Provide initial partner support and convey resolutions to customers.
  • Walk customers through problem-solving processes and provide assistance.
  • Assess customer issues and appropriately escalate incidents as needed.
  • Follow up with customers, provide feedback, and see problems through to resolution.
  • Utilize excellent customer service skills and exceed customer expectations.
  • Recommend changes to internal and customer-facing documentation where needed.
  • Continually grow your knowledge of internal procedures, the Huntress product, and customer environments.

CybersecurityCustomer serviceMentoringDocumentationCoaching

Posted 2024-12-03
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🔥 Senior Sales Development Representative- Mid-Market
Posted 2024-11-28

📍 United States

🧭 Full-Time

💸 63000 - 90000 USD per year

🔍 Cybersecurity

  • 5+ years of outbound calling experience, preferably in cybersecurity, technology, or SaaS solutions.
  • Familiarity with the VAR/reseller community.
  • Knowledge of cybersecurity solutions, including endpoint security.
  • Excellent verbal and written communication skills.
  • Ability to work independently in a remote environment.
  • Experience using Salesforce and sales engagement tools (LinkedIn, Outreach, Sales Navigator, etc.).

  • Outbound prospect Internal IT Departments and Value-Added Resellers (100-3000 employees) by phone, email, and LinkedIn.
  • Establish trust and rapport with VARs via direct communication to learn about their solutions and customer profile.
  • Collaborate to create outbound prospecting strategies for VARs and Mid-Market IT Departments.
  • Develop and manage a contact and opportunity pipeline with timely follow-ups.
  • Work closely with the Account Executive team to set up demos and assist in closing deals.
  • Meet and exceed sales quotas on a monthly, quarterly, and annual basis.
  • Maintain accurate prospect and opportunity data in Salesforce.

CybersecuritySalesforceCommunication SkillsWritten communication

Posted 2024-11-28
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🔥 Manager, Sales Development - Australia
Posted 2024-11-16

📍 Australia

🧭 Full-Time

💸 108000 - 146000 AUD per year

🔍 Cybersecurity

  • 2+ years experience leading a Sales Development team or in a similar position.
  • Enjoy working in a collaborative and competitive startup environment.
  • Attention to detail with the ability to analyze performance statistics.
  • Genuinely care about aiding SDRs and partners.
  • Team player and willing to share knowledge.
  • Demonstrate empathy and thoughtfulness in communication.
  • Coachable and eager for continuous improvement.
  • Strong time management, critical thinking, and problem-solving skills.

  • Provide initial and continuous training on cold calling best practices and pipeline management.
  • Ensure SDRs reach their KPI targets each month through strong management processes.
  • Maintain quality assurance processes with input for improvements.
  • Work with operations to optimize tools and information databases.
  • Maintain a low appointment no-show rate.
  • Remove performance obstacles for SDRs.
  • Handle escalated calls and provide real-time support.
  • Report to upper management as requested and work on departmental efficiencies.
  • Lead special projects as directed or independently.

LeadershipMentoringAttention to detailTime ManagementCoaching

Posted 2024-11-16
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🔥 Staff Product Manager, SIEM
Posted 2024-11-07

📍 United States

🧭 Full-Time

💸 210000 - 230000 USD per year

🔍 Cybersecurity

  • 7+ years of experience in a product management role with responsibility for SIEM products.
  • Proven track record in driving long-term vision and strategic outperformance.
  • Experience in product innovation, feature ideation, delivery and launch.
  • Familiarity with agile development environments and tools.
  • Strong written and verbal communication skills for creating epics and stories.
  • Experience with AWS or other cloud products.
  • Creative and critical thinking abilities.
  • Experience building products for the SMB market is a plus.

  • Work with the Portfolio Leader and stakeholders to set the SIEM product vision and strategy.
  • Analyze market trends, perform competitor analysis, and drive strategy and pricing.
  • Interpret ambiguous client needs into innovative solutions.
  • Collaborate with designers and engineers to create business requirements, epics, and user stories.
  • Prioritize features aligning with product strategy and market needs.
  • Participate in all phases of product development from discovery to launch.
  • Drive product roadmap and go-to-market strategy with marketing, sales, and leadership.
  • Collaborate with marketing for product launches.
  • Gather customer feedback throughout product development.
  • Translate technical information for non-technical stakeholders.
  • Manage user experience testing and insights.
  • Provide product metrics to evaluate product strategy success.

AWSLeadershipAgileProduct ManagementProduct OperationsProduct DevelopmentStrategyCommunication SkillsCollaboration

Posted 2024-11-07
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🔥 Senior Software Engineer, Windows SIEM Agent (Go)
Posted 2024-10-23

📍 US

🧭 Full-Time

💸 165000 - 190000 USD per year

🔍 Cybersecurity

  • 5+ years of hands-on experience writing efficient, clean, and well-tested Go code.
  • 5+ years of experience developing low-level software closely interfacing with the OS.
  • Deep understanding of Windows internals, security architecture, and memory management.
  • Proven track record in developing scalable and reliable software for distributed systems.
  • Experience with common network protocols and network programming.
  • Experience or familiarity with SIEM systems is a plus.

  • Design, develop, and maintain a high-performance Windows agent using Go.
  • Build features for a Windows application that interfaces with low-level Windows APIs to collect data.
  • Integrate with backend SaaS applications' REST APIs and ensure low resource usage.
  • Contribute to security and scalability of the agent in distributed architecture.
  • Mentor and coach junior engineers on software development and cybersecurity.
  • Communicate technical concepts to diverse stakeholders.

LeadershipSoftware DevelopmentCybersecurityCross-functional Team LeadershipGoGolangREST APICommunication SkillsCollaboration

Posted 2024-10-23
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