Manager, Sales Development - Australia

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Requirements:

• 2+ years experience leading a Sales Development team or in a similar position.
• Enjoy working in a collaborative and competitive startup environment.
• Attention to detail with the ability to analyze performance statistics.
• Genuinely care about aiding SDRs and partners.
• Team player and willing to share knowledge.
• Demonstrate empathy and thoughtfulness in communication.
• Coachable and eager for continuous improvement.
• Strong time management, critical thinking, and problem-solving skills.

Responsibilities:

• Provide initial and continuous training on cold calling best practices and pipeline management.
• Ensure SDRs reach their KPI targets each month through strong management processes.
• Maintain quality assurance processes with input for improvements.
• Work with operations to optimize tools and information databases.
• Maintain a low appointment no-show rate.
• Remove performance obstacles for SDRs.
• Handle escalated calls and provide real-time support.
• Report to upper management as requested and work on departmental efficiencies.
• Lead special projects as directed or independently.