Client Success Manager

Posted 2024-10-08

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💎 Seniority level: Manager, 2+ years

📍 Location: United States

🔍 Industry: Health Tech, SaaS

🏢 Company: Jaan Health, Inc.

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Project ManagementCommunication SkillsAnalytical Skills

Requirements:

Legal authorization to work in the United States.
Stable internet connection.
Customer facing and growth-oriented.
Proficiency with Google Suite, MS Office, and Asana.
2+ years experience in Customer Success, Account Management, or a commercial role.
Excellent project management skills.
Exceptional written and verbal communication skills.
Tech-savvy with strong analytical skills.
Strong presentation skills.

Responsibilities:

Responsible for ensuring clients are successful in leveraging the Phamily platform.
Serve as the primary operational point of contact for clients.
Create and deliver strategies to strengthen the impact of the Phamily solution.
Provide expert guidance to clients for informed decision-making.
Proactively monitor and engage users at each account.
Coordinate cross-functionally as the voice of the customer.

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Client Success Manager

Requirements:

Responsibilities:

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