Jaan Health, Inc.

Jaan Health, Inc. is dedicated to improving healthcare for over 4 billion people globally through its AI-driven software platform, Phamily. Focusing on chronic disease management, Phamily simplifies communication between care teams and patients, allowing for enhanced support and proactive care delivery.

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🔥 Certified Medical Assistant - Remote

Posted 2024-11-15

📍 United States

🔍 Healthcare

A minimum of two (2) years of related experience, preferably in an outpatient clinic setting.
CMA certification preferred.
Current Basic Life Support (BLS) certification.
Effective communication skills.
Flexibility, self-motivation, and excellent interpersonal, communication and organizational skills.

Collaborate with primary care teams to manage chronic disease patients using the Phamily platform.
Provide courteous interactions and accurately direct patients to appropriate clinical staff.
Organize patient data, identify unmet needs, and enhance communication between patients and their care teams.
Engage in quality improvement and support care redesign efforts.
Manage a caseload of 500 patients with 300 billable by the end of the month.

Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-15

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🔥 Chronic Care Manager - LPN Remote

Posted 2024-10-25

📍 United States

🧭 Full-Time

💸 22 - 22 USD per hour

🔍 Healthcare

Must hold a current LPN license.
3 to 12 years of experience required.
Experience in population health preferred.
Proven problem-solving skills and ability to multitask.
Excellent written and spoken communication skills.
Strong customer service skills.
Prior experience with EHR/EMR systems is preferred.
Care management experience with chronic health conditions preferred.
Bi-lingual (English/Spanish) is a plus.

Develop understanding of primary care practice requirements.
Collaborate with care teams to establish processes for patient care.
Use Phamily platform to manage care for chronic disease patients.
Contribute to quality improvement and care redesign.
Manage patient registries and provide necessary data to healthcare teams.
Support practice staff in managing target populations.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-25

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🔥 Account Manager

Posted 2024-10-19

📍 United States

🧭 Full-Time

🔍 Healthcare technology

Bachelor’s degree or higher.
Three or more years of account management experience focused on business growth.
Experience developing account plans with quantitative goals.
Experience working with C-suite and end users in enterprise accounts.
Proficient in Excel and PowerPoint.
Willingness to travel to meet strategic clients.
A strong motivation for revenue generation and customer retention.
Ability to analyze account data and propose solutions.
Excellent communication and problem-solving skills.
Experience in healthcare account management is preferred.

Achieve target levels of revenue growth in your book of business.
Conduct regular account planning sessions with Account Executives and Executive Leadership.
Analyze data to identify growth opportunities and improve performance.
Lead Quarterly Business Reviews with clients.
Drive executive and physician engagement with Phamily programs.
Represent Phamily and conduct virtual and some in-person client meetings.
Align with clients on goals and metrics for success.
Drive adoption of Phamily’s technology among clients.
Act as a trusted advisor to ensure high client satisfaction.
Collaborate with internal teams to advocate for customers.

LeadershipProject ManagementBusiness DevelopmentData AnalysisPeople ManagementProduct ManagementCross-functional Team LeadershipTableauStrategyBusiness developmentData analysisStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-19

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🔥 Enrollment Specialist - Part Time

Posted 2024-10-19

📍 United States

🧭 Part-Time

🔍 Healthcare technology

Excellent written and verbal communication ability, specifically over the phone.
Interest in performing high-volume, high-quality patient outreach daily.
Previous experience working in a clinical setting (i.e., hospital, doctor’s office, health center, etc.).
Cold-calling experience (preferred).
A valid Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN) license (preferred).

Daily patient outreach and engagement through Phamily and phone calls.
Ongoing communication and coordination with client care teams and providers.
Diligent record-keeping of patient interactions.
Ad-hoc projects to help improve the patient coordination process.
Daily coordination with the Customer Success team to enable increased customer benefit.

Communication Skills

Posted 2024-10-19

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🔥 Informatics Specialist (Nursing Background)

Posted 2024-10-18

📍 United States

🔍 Healthcare Informatics

Bachelor’s degree in Nursing (BSN) required; Master's degree preferred.
Valid nursing license required.
Minimum of 3 years of clinical nursing experience.
Experience in customer success or client relations in healthcare or technology preferred.
Proficiency in data analysis tools and EHR systems.
Strong analytical skills to translate data into insights.
Excellent communication and interpersonal skills to build relationships.
Ability to present information clearly to diverse audiences.
Familiarity with healthcare regulations and standards, including HIPAA and HITECH.

Serve as the primary point of contact for clinical staff using informatics tools, ensuring exceptional support.
Meet with clients to understand their unique needs and deliver tailored solutions.
Communicate complex clinical data in an engaging manner, facilitating informed decision-making.
Analyze clinical data to improve best practices and patient outcomes.
Collaborate with IT and data analytics teams to ensure data integrity and compliance.
Develop and deliver tailored training sessions for clinical staff on EHR systems.
Monitor user satisfaction and gather feedback for product enhancements.
Create actionable reports and dashboards for stakeholders.
Advocate for clinical user needs and implement feedback solutions.
Stay updated with healthcare informatics trends and share knowledge with the team.

SQLData AnalysisTableauData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-18

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🔥 Client Success Manager

Posted 2024-10-08

📍 United States

🧭 Full-Time

🔍 Health Tech, SaaS

Legal authorization to work in the United States.
Stable internet connection.
Customer facing and growth-oriented.
Proficiency with Google Suite, MS Office, and Asana.
2+ years experience in Customer Success, Account Management, or a commercial role.
Excellent project management skills.
Exceptional written and verbal communication skills.
Tech-savvy with strong analytical skills.
Strong presentation skills.

Responsible for ensuring clients are successful in leveraging the Phamily platform.
Serve as the primary operational point of contact for clients.
Create and deliver strategies to strengthen the impact of the Phamily solution.
Provide expert guidance to clients for informed decision-making.
Proactively monitor and engage users at each account.
Coordinate cross-functionally as the voice of the customer.

Project ManagementCommunication SkillsAnalytical Skills

Posted 2024-10-08

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🔥 Customer Success Manager - Neurology Background

Posted 2024-10-02

📍 United States

🧭 Full-Time

🔍 Healthcare technology

Bachelor’s degree in a related field; advanced degree in healthcare, neuroscience, or related area preferred.
Experience in neurology, whether through clinical practice, research, or healthcare technology.
Minimum of [insert number] years of experience in customer success, account management, or related roles with a strong focus on data analytics.
Proficiency in data analysis tools and CRM software.
Detail-oriented with strong organizational skills.
Strong communication and interpersonal skills.
Comfortable discussing clinical processes with healthcare professionals.
Comfortable working in a remote environment and adapting to the fast-paced nature of a startup.
Self-motivated and able to work independently with minimal oversight.
Willingness to travel as required for client engagements.

Develop and maintain strong relationships with clients in the neurology sector.
Serve as the primary point of contact for clients, providing support, training, and guidance on product features.
Conduct regular check-ins and performance reviews to assess satisfaction and identify opportunities for additional value.
Analyze client data and usage metrics to provide insights and recommendations.
Collaborate with cross-functional teams to relay client feedback and drive product improvements.
Identify and mitigate potential issues proactively.
Prepare and deliver presentations, reports, and tailored training materials.
Travel to client sites as needed.
Engage comfortably with clinical staff and stakeholders.
Maintain meticulous records of client interactions and feedback.
Stay current on industry trends, particularly in neurology.

LeadershipData AnalysisCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-02

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🔥 Chronic Care Manager - LPN Remote

Posted 2024-09-20

📍 United States

🧭 Full-Time

💸 $22 per hour

🔍 Healthcare

Must hold a current license (LPN).
At least 5 to a maximum of 10 years of experience.
Experience in population health preferred.
Proven problem-solver.
Ability to multitask.
Excellent communication skills, both written and spoken.
Strong customer service skills.
Prior use of EHR/EMR systems preferred.
Care Management experience working with patients with Chronic Health conditions preferred.
Bi-lingual (English/Spanish) is a plus but not required.

Support the development of patient-centered, team-based care.
Gather and organize patient data to identify unmet needs.
Engage patients in their own care and enhance communication with care teams.
Manage a caseload of 500 patients, ensuring 300 billable by month-end.
Develop understanding of primary care practice requirements.
Collaborate with care teams and assist in coordinating care.
Contribute to quality improvement of population health efforts.
Manage patient registries and support practice staff in interventions.
Provide data to healthcare teams needed for patient care.
Maintain courteous communication through telephone and digital interactions.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-09-20

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Jaan Health, Inc.

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