Account Manager

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💎 Seniority level: Manager, Three or more years

📍 Location: United States

🔍 Industry: Healthcare technology

🏢 Company: Jaan Health, Inc.

🗣️ Languages: English

⏳ Experience: Three or more years

🪄 Skills: LeadershipProject ManagementBusiness DevelopmentData AnalysisPeople ManagementProduct ManagementCross-functional Team LeadershipTableauStrategyStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCross-functional collaboration

Requirements:

Bachelor’s degree or higher.
Three or more years of account management experience focused on business growth.
Experience developing account plans with quantitative goals.
Experience working with C-suite and end users in enterprise accounts.
Proficient in Excel and PowerPoint.
Willingness to travel to meet strategic clients.
A strong motivation for revenue generation and customer retention.
Ability to analyze account data and propose solutions.
Excellent communication and problem-solving skills.
Experience in healthcare account management is preferred.

Responsibilities:

Achieve target levels of revenue growth in your book of business.
Conduct regular account planning sessions with Account Executives and Executive Leadership.
Analyze data to identify growth opportunities and improve performance.
Lead Quarterly Business Reviews with clients.
Drive executive and physician engagement with Phamily programs.
Represent Phamily and conduct virtual and some in-person client meetings.
Align with clients on goals and metrics for success.
Drive adoption of Phamily’s technology among clients.
Act as a trusted advisor to ensure high client satisfaction.
Collaborate with internal teams to advocate for customers.

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