- Develop fundraising and engagement strategy and execute integrated plans.
- Build and manage client relationships through regular meetings and communication.
- Lead live meetings and Quarterly Business Reviews (QBRs) with clients.
- Create and maintain annual communication calendars and client budgets.
- Analyze campaign and segment performance using KPI data to drive strategy.
- Manage matrixed technical and client service teams to ensure quality and timeliness.
- Provide risk assessment and management for client relationships.
- Balance strategic plans with client business goals and contract deliverables.
- Support new business development through proposal input and presentations.