Client Success Manager (US Remote)

Posted 7 days agoViewed

💎 Seniority level: Manager

📍 Location: AK, AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, LA, MA, MD, ME, MI, MO, MT, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV

🔍 Industry: Healthcare Software Solutions

🪄 Skills: LeadershipStrategyClient relationship managementChange ManagementCustomer SuccessSaaS

Leadership experience in customer success or a related field.
Strong strategy formulation and customer relationship management skills.
Experience in onboarding, training clients, and advocating for product enhancements.

Lead customer success strategies as the initial point of support for healthcare SaaS clients.
Gain deep understanding of product and customer base to enhance user experience.
Work collaboratively with leadership, product, and development teams.