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Client Success Manager - Ticketing Marketplaces

Posted 5 days agoViewed

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💎 Seniority level: Manager, 6-8 years

📍 Location: United States

💸 Salary: 143750.0 - 212500.0 USD per year

🔍 Industry: E-commerce

🗣️ Languages: English

⏳ Experience: 6-8 years

🪄 Skills: Project ManagementData AnalysisAnalytical SkillsClient relationship managementCross-functional collaborationStakeholder management

Requirements:
  • Bachelor’s degree
  • 6-8 years of enterprise B2B-client-facing experience
  • Knowledge of e-commerce
  • Excellent relationship management skills
  • Proficiency in Google Workspace
Responsibilities:
  • Lead and co-manage a portfolio of key B2B accounts
  • Implement proactive client management strategies
  • Analyze merchant performance and recommend revenue-driving programs
  • Promote marketing best practices
  • Collaborate cross-functionally to improve offerings
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  • Excellent presentation and data organization skills, with proficiency in Google Workspace.
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  • Previous new business sales experience is a plus.
  • Lead and co-manage a portfolio of key accounts to develop long-term business relationships.
  • Implement a proactive client management strategy to encourage retention and growth with our merchant partners.
  • Analyze merchant performance and recommend programs to drive revenue growth and deliver a measurable return on investment.
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Project ManagementData AnalysisAnalytical SkillsPresentation skillsClient relationship managementCross-functional collaborationCustomer Success

Posted about 2 months ago
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