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Business Analyst - Digital Velocity

Posted about 9 hours agoViewed

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💎 Seniority level: Middle, 3 years

📍 Location: United States

💸 Salary: 64800.0 - 90700.0 USD per year

🗣️ Languages: English

⏳ Experience: 3 years

🪄 Skills: Project ManagementSQLBusiness AnalysisBusiness IntelligenceData AnalysisSalesforceSharePointJiraBusiness OperationsCommunication SkillsAnalytical SkillsProblem SolvingMicrosoft OfficeDocumentationNegotiation skillsReportingCross-functional collaborationData visualizationStakeholder managementProcess improvementData modeling

Requirements:
  • 3 years of experience in identifying and documenting business needs and specifications utilizing business analysis
  • Excellent written and verbal communication skills with the ability to effectively communicate across company and department boundaries at all levels
  • Demonstrated work experience in process definition including facilitation, process documentation, change control, and process improvement
  • Experience in evaluating information, identifying risks and opportunities, while possessing creative problem solving skills with an understanding of business concepts and models
  • Proven ability to elicit project and system requirements
  • Proficient negotiation and persuasion skills, with the ability to enable win-win resolutions
  • History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines
  • Critical attention to detail and solid creative problem solving skills
  • Demonstrated knowledge of the business, organization and solutions that are the back bone of the organization
  • Ability to adapt to changing conditions, strategies and organizational direction
  • Ability to question/challenge existing business assumptions and constraints
  • Demonstrated ability to understand how change will benefit the organization
  • Strong working knowledge of SharePoint and other Microsoft Office applications
  • Demonstrated ability to influence without authority
Responsibilities:
  • Work with business leaders to align system configurations and process documentation to business requirements
  • Create and maintain reports in Salesforce, Canvas, and other systems in accordance with business needs
  • Document system changes and communicate pertinent details to users as needed
  • Draft, revise, and maintain process documentation such as standard operating procedures (SOPs), process maps, and work instructions
  • Coordinate with technical subject matter experts to ensure accuracy
  • Work with business leaders and other stakeholders to solve complex issues by analyzing the problem and creating clear and actionable steps to drive resolution
  • Provide insight and analysis to business leaders on strategic initiatives and projects
  • Develop strong internal relationships with key stakeholders and subject-matter experts across the organization
  • Decompose business problems quickly and determine the root cause and provide solution alternatives
  • Maintain an enterprise view of processes and tools to solve complex issues through creativity and innovation
  • Create, update, and maintain information on Digital Velocity’s SharePoint site collections as requested
  • Undertake special projects as requested by management
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