ApplyBusiness Analyst - Digital Velocity
Posted about 9 hours agoViewed
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💎 Seniority level: Middle, 3 years
📍 Location: United States
💸 Salary: 64800.0 - 90700.0 USD per year
🗣️ Languages: English
⏳ Experience: 3 years
🪄 Skills: Project ManagementSQLBusiness AnalysisBusiness IntelligenceData AnalysisSalesforceSharePointJiraBusiness OperationsCommunication SkillsAnalytical SkillsProblem SolvingMicrosoft OfficeDocumentationNegotiation skillsReportingCross-functional collaborationData visualizationStakeholder managementProcess improvementData modeling
Requirements:
- 3 years of experience in identifying and documenting business needs and specifications utilizing business analysis
- Excellent written and verbal communication skills with the ability to effectively communicate across company and department boundaries at all levels
- Demonstrated work experience in process definition including facilitation, process documentation, change control, and process improvement
- Experience in evaluating information, identifying risks and opportunities, while possessing creative problem solving skills with an understanding of business concepts and models
- Proven ability to elicit project and system requirements
- Proficient negotiation and persuasion skills, with the ability to enable win-win resolutions
- History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines
- Critical attention to detail and solid creative problem solving skills
- Demonstrated knowledge of the business, organization and solutions that are the back bone of the organization
- Ability to adapt to changing conditions, strategies and organizational direction
- Ability to question/challenge existing business assumptions and constraints
- Demonstrated ability to understand how change will benefit the organization
- Strong working knowledge of SharePoint and other Microsoft Office applications
- Demonstrated ability to influence without authority
Responsibilities:
- Work with business leaders to align system configurations and process documentation to business requirements
- Create and maintain reports in Salesforce, Canvas, and other systems in accordance with business needs
- Document system changes and communicate pertinent details to users as needed
- Draft, revise, and maintain process documentation such as standard operating procedures (SOPs), process maps, and work instructions
- Coordinate with technical subject matter experts to ensure accuracy
- Work with business leaders and other stakeholders to solve complex issues by analyzing the problem and creating clear and actionable steps to drive resolution
- Provide insight and analysis to business leaders on strategic initiatives and projects
- Develop strong internal relationships with key stakeholders and subject-matter experts across the organization
- Decompose business problems quickly and determine the root cause and provide solution alternatives
- Maintain an enterprise view of processes and tools to solve complex issues through creativity and innovation
- Create, update, and maintain information on Digital Velocity’s SharePoint site collections as requested
- Undertake special projects as requested by management
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