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US Region Lead, Communication Consulting

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💎 Seniority level: Lead, 5+ years

📍 Location: USA

🔍 Industry: Communication Consulting

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipProject ManagementAdobe Creative SuiteData AnalysisHR ManagementCross-functional Team LeadershipFinancial ManagementContent creationCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceSEOMicrosoft OfficeAgile methodologiesMentoringAttention to detailOrganizational skillsPresentation skillsTime ManagementDocumentationMicrosoft Office SuiteAdaptabilityAccount ManagementTeamworkResearchNegotiation skillsReportingTrainingWritingActive listeningClient relationship managementBudgetingData visualizationStakeholder managementStrategic thinkingDigital MarketingProcess improvementFinancial analysisChange ManagementCustomer SuccessEnglish communication

Requirements:
  • Comfort in a remote work environment
  • University degree in communication, journalism, public relations or similar
  • Graduate studies in writing/communication an asset
  • Minimum 5+ years’ experience working in a communication-related field
  • Experience with communication of pension, benefits, health, and total rewards programs
  • Experience with health communications as asset
  • Experience in a consulting firm and/or agency an asset
  • Strong ability to translate complex concepts into simple, engaging communication content
  • Superior project management, research and presentation skills
  • Exceptional customer focus and strong business acumen
  • Excellent problem solving and analytical skills
  • Ability to manage multiple tasks while ensuring attention to detail
  • Excellent organizational skills, flexibility, ability to work both independently and in a team setting
  • Superior Microsoft Office skills, in particular Word and PowerPoint presentation design skills
Responsibilities:
  • Work with our internal stakeholders to proactively identify client communication opportunities. You must feel comfortable taking initiative and demonstrating a growth mindset
  • Implement communication strategies for multiple target audiences using various media
  • Research and develop communication materials for various audiences, including, but not limited to, reports, newsletters, booklets, infographics, posters, videos, presentations, and microsites
  • Provide consulting advice and subject-matter expertise to clients related to the communication of pension, benefits, health, and total rewards programs
  • Attend and facilitate client meetings/calls
  • Evaluate/measure effectiveness of communication strategies and deliverables
  • Develop and enhance processes for serving communication solutions to clients
  • Serve as primary resource for securing and coordinating supporting services, such as design and translation
  • Develop accurate budgets and realistic project timelines to ensure successful completion of projects and adequate financial management
  • Performs other tasks and special projects, as required
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