US Region Lead, Communication Consulting

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💎 Seniority level: Lead, 5+ years

📍 Location: USA

🔍 Industry: Communication Consulting

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipProject ManagementAdobe Creative SuiteData AnalysisHR ManagementCross-functional Team LeadershipFinancial ManagementContent creationCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceSEOMicrosoft OfficeAgile methodologiesMentoringAttention to detailOrganizational skillsPresentation skillsTime ManagementDocumentationMicrosoft Office SuiteAdaptabilityAccount ManagementTeamworkResearchNegotiation skillsReportingTrainingWritingActive listeningClient relationship managementBudgetingData visualizationStakeholder managementStrategic thinkingDigital MarketingProcess improvementFinancial analysisChange ManagementCustomer SuccessEnglish communication

Requirements:

Comfort in a remote work environment
University degree in communication, journalism, public relations or similar
Graduate studies in writing/communication an asset
Minimum 5+ years’ experience working in a communication-related field
Experience with communication of pension, benefits, health, and total rewards programs
Experience with health communications as asset
Experience in a consulting firm and/or agency an asset
Strong ability to translate complex concepts into simple, engaging communication content
Superior project management, research and presentation skills
Exceptional customer focus and strong business acumen
Excellent problem solving and analytical skills
Ability to manage multiple tasks while ensuring attention to detail
Excellent organizational skills, flexibility, ability to work both independently and in a team setting
Superior Microsoft Office skills, in particular Word and PowerPoint presentation design skills

Responsibilities:

Work with our internal stakeholders to proactively identify client communication opportunities. You must feel comfortable taking initiative and demonstrating a growth mindset
Implement communication strategies for multiple target audiences using various media
Research and develop communication materials for various audiences, including, but not limited to, reports, newsletters, booklets, infographics, posters, videos, presentations, and microsites
Provide consulting advice and subject-matter expertise to clients related to the communication of pension, benefits, health, and total rewards programs
Attend and facilitate client meetings/calls
Evaluate/measure effectiveness of communication strategies and deliverables
Develop and enhance processes for serving communication solutions to clients
Serve as primary resource for securing and coordinating supporting services, such as design and translation
Develop accurate budgets and realistic project timelines to ensure successful completion of projects and adequate financial management
Performs other tasks and special projects, as required

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