Project Manager - U.S. West Commercial Services

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Requirements:

• Knowledge of specific industry program management, project management and technical delivery methodologies like those based on the Project Management Institute (PMI), system and software development, product development, or scrum
• Proven experience working as a project and program manager, leading customer-facing IT consulting projects and change initiatives
• Ability to affect, inspect, and adapt company culture
• Demonstrated ability to motivate the project team and individual contributors and mediate conflicts
• Experience using various project management and agile tools, frameworks, and methodologies
• Excellent customer-facing and internal communication skills
• Exceptional written and verbal communication skills
• Solid organizational skills and attention to detail; ability to handle multiple priorities
• Bachelor's degree in a related field or equivalent experience
• Frequent travel will be required to work alongside customers

Responsibilities:

• Design and leas cross-functional team meetings between Support, Finance, Sales, Resource Management, and other teams
• Develop, effectively present, and communicate content
• Coordinate and manage the delivery of consulting services for assigned projects
• Understands and manages customer expectations around success criteria
• Coordinate with the Resource Management Office (RMO) to manage project staffing requirements
• Support accounting activities as required, including obtaining copies of receipts for finance invoicing queries
• Assist the Operations team in procuring subcontractors when needed
• Coach and mentor junior-level project managers
• Maintain professionalism when problem-solving and resolving issues
• Develop a foundational knowledge of Red Hat's technologies and awareness of emerging Red Hat technologies
• Maintain and grow your knowledge of Red Hat transformational services practices