Quality Audit for Life & Annuity Death Claims - US REMOTE

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Requirements:

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 2+ years of relevant work experience in Life and Annuity
• Proven experience in Life/Annuity Death Claims processing and Quality review
• Proficiencies in quality assurance and risk management
• Continuous learner that stays abreast with industry knowledge and technology

Responsibilities:

• Perform quality control and assurance tasks, by reviewing Life and Annuity Death Claims payment and correspondence review, to ensure product compliance with regulatory and processing standards
• Assist in the analysis of quality data and metrics
• Participate in the maintenance of quality standards and documentation
• Collaborate with cross-functional teams to implement corrective actions
• Provide support to quality analysts and technicians
• Participate in the investigation of non-conformities
• Maintain and update quality records and reports
• Adhere to established quality assurance procedures and policies