Relocation Consultant (Part-Time) - Ridgefield, CT

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Requirements:

• Must have at least 5 years of residency in Fairfield, CT, with extensive knowledge of the local rental market, education system, and local registration processes
• Must own (not rent) a reliable, registered, and insured 4-door vehicle with a valid driver’s license, as the role involves driving clients for area tours and rental searches.
• Must be flexible and available to work weekends
• Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems
• Must have a laptop, smartphone, and reliable internet connection

Responsibilities:

• Develop strong relationships with relocating employees by understanding their unique needs, preferences, and concerns throughout the relocation process.
• Provide expert guidance on the city’s neighborhoods, transportation options, and local culture to help employees make informed decisions.
• Conduct in-depth housing and school research, including rental market trends, school ratings, commute times, and neighborhood suitability based on client preferences.
• Assist with essential services such as DMV registration, banking setup, and other logistical requirements to ensure a smooth transition.
• Curate personalized recommendations for social, cultural, and lifestyle activities, including restaurants, networking events, fitness centers, and family-friendly venues.
• Gather and deliver customized information by conducting research, leveraging local expertise, and utilizing Relocity’s proprietary software and GSuite products to create tailored client reports.
• Coordinate and lead area tours, either in person or virtually, providing firsthand insights into neighborhoods, housing options, and key amenities.
• Facilitate ongoing communication with relocating employees via phone, email, video calls, or in-person meetings to address questions and provide timely updates.
• Serve as the primary point of contact throughout the entire relocation journey, liaising between clients, partners, and vendors to ensure a seamless experience.
• Efficiently manage multiple relocations at various stages, maintaining organization, attention to detail, and proactive follow-ups.
• Handle administrative responsibilities, including updating client records, documenting key interactions, and ensuring all necessary tasks are completed in a timely manner.