Apply

Manager Fraud Operations (Project Support)

Posted about 10 hours agoViewed

View full description

💎 Seniority level: Manager, 5+ years

📍 Location: United States, EST

💸 Salary: 68640.0 - 112320.0 USD per year

🔍 Industry: Financial Crimes & Fraud Mgmt

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipProject ManagementBusiness AnalysisData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringWritten communicationComplianceCoachingMS OfficeReportingRisk ManagementTeam managementStrategic thinkingProcess improvementFinancial analysisBudget management

Requirements:
  • 5+ years relevant experience
  • 3+ years people management experience
  • Proficient knowledge of the business goals/objectives being supported and the full suite of policies, programs, processes and systems
  • Project experience in Fraud is preferred
Responsibilities:
  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
  • Oversees a large team/multiple small teams completing processes/transactions/activities characterized by single to multiple step transactions limited systems and jurisdictions, higher volumes and/or medium to high complexity
  • Acts as a team escalation contact for issues raised from other internal groups, partners and/or customers
Apply