ApplyManager Fraud Operations (Project Support)
Posted about 10 hours agoViewed
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💎 Seniority level: Manager, 5+ years
📍 Location: United States, EST
💸 Salary: 68640.0 - 112320.0 USD per year
🔍 Industry: Financial Crimes & Fraud Mgmt
🗣️ Languages: English
⏳ Experience: 5+ years
🪄 Skills: LeadershipProject ManagementBusiness AnalysisData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringWritten communicationComplianceCoachingMS OfficeReportingRisk ManagementTeam managementStrategic thinkingProcess improvementFinancial analysisBudget management
Requirements:
- 5+ years relevant experience
- 3+ years people management experience
- Proficient knowledge of the business goals/objectives being supported and the full suite of policies, programs, processes and systems
- Project experience in Fraud is preferred
Responsibilities:
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Oversees a large team/multiple small teams completing processes/transactions/activities characterized by single to multiple step transactions limited systems and jurisdictions, higher volumes and/or medium to high complexity
- Acts as a team escalation contact for issues raised from other internal groups, partners and/or customers
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