Director, PDS Projects

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Requirements:

• Stellar interpersonal skills and problem-solving ability with an ability to interact with executive level external and internal clients and team members.
• Demonstrated ability to motivate multiple stakeholder groups, both internal and external, to establish effective relationships.
• Experience presenting in pitches, RFP’s, etc. with proven winning track record.
• Extensive, proven positive experience effectively supervising, training, mentoring and evaluating several project managers at various levels within the organization or team.
• Ability to lead individuals across a national platform to deliver superior results in client service.
• Proven record of providing excellent internal and external customer service.
• Ability to connect strategy to detail and follow-through.
• Experience with multiple complex and/or large-scale projects and programs throughout the real estate lifecycle.
• Experience working in multiple markets with the ability to navigate regional operational nuances.
• Comprehensive knowledge of real estate development lifecycle, approval processes, and regulations.
• Master of all phases of project management including: program development, budgeting, planning and design, project milestone scheduling, services contracting of multidisciplinary project teams, conflict resolution, project implementation, project oversight, accounting practices and project closure.
• Expert at building relationships and earning trust.
• Strong organizational skills and capacity to prioritize and escalate in a complex, fast-paced environment.
• Hands-on approach, attention to detail, and ownership.
• Ability to solve advanced problems and deal with a variety of options in complex situations.
• Advanced computer skills, with an emphasis on Smartsheet and data analysis.
• Knowledge and application of a disciplined project management process (Six Sigma and Project Management certifications are a plus).
• Strong oral, written, and presentation communication skills.
• Strong planning, scheduling, multitasking, and organization skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Bachelor's degree in architecture, construction management, business management, finance, or industry-based engineering specialization (advanced degrees are a plus).

Responsibilities:

• Lead the relationship for multiple strategic alliance clients, assisting them in developing real estate strategy linked to their business objectives.
• Demonstrate a highly visible commitment to creating a “one-firm firm” to support program solutioning and meet client needs by partnering with and cultivating positive working relationships with cross-discipline teams and global PDS partners.
• Collaborate with clients on national and global large scale and/or highly complex project portfolios to define program specific goals.
• Develop objectives/desired results and work with the team and other managers to achieve completion.
• Develop, manage, and/or implement standardized processes, playbooks, tools, and resources to support client relationships and cross-functional partnerships.
• Oversee and provide consistent consolidated schedule, budget, risk and opportunity reporting.
• Develop and oversee management routines to manage portfolio performance and performance metrics.
• Oversee, approve or conduct contract negotiations to ensure profitable business and appropriate pricing for JLL services.
• Identify and proactively manage risks and issues that could impact projects across the portfolio; ensure solutions are successfully implemented by removing roadblocks or facilitating reprioritization conversations among relevant stakeholders.
• Proactively manage programs in accordance with client standard processes, procedures, and KPIs to ensure superior customer satisfaction and performance levels.
• Continuously identify and implement process improvements to enhance complex project delivery and team efficiency.
• Leverage the broader JLL platform to deliver portfolio specific insights, best practices, and subject matter expertise.
• Comply with all JLL policies and procedures, including but not limited to ethics and business practice.
• Demonstrate a commitment to putting the business first, driving change, helping, and inspiring others, and executing tasks efficiently.
• Leading by example and establishing a strong rapport with team members and direct reports, this role will contribute to and oversee team operations, effectively managing project team members.
• Attracting and retaining talent, succession planning, setting and managing team goals, performance metrics, and KPIs (Key Performance Indicators).
• Allocate workloads among team members, considering their expertise, capacity, and project priorities.
• Ensure training and development of JLL team members in the skills and understanding of firm procedures, methodology and practices expected for successful program management implementation.
• Fostering a collaborative and mentoring culture is essential, creating an environment that encourages continuous learning and professional growth within the team.
• Manage and expanding selected client relationships.
• Develop new relationships.
• Identifying sourcing opportunities for new clients.
• Contributing to the expansion of new products and services.
• Identifying cross-selling opportunities.