Senior IT Systems Administrator

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Requirements:

• Support and diagnosis of issues with current Mac, Windows, and mobile devices and ability to serve as an escalation point and mentor for the helpdesk team
• IdP/SSO concepts (SAML/OAuth), provisioning (SCIM/JIT), and platform administration (Okta)
• MDM platform administration (Jamf, Intune)
• Security principles (least privilege, secure design, data protection)
• Automation using code and no-code tools (Okta Workflows, webhooks, APIs, AWS Lambda/Cloud Functions, Python, Bash/ZSH, PowerShell)
• Networking principles, troubleshooting, management, and administration
• Cloud concepts (IaaS, public cloud) and platform administration

Responsibilities:

• Maintain all IT infrastructure components, including networks, servers, firewalls, applications, and cloud services (AWS, Azure, GCP)
• Ensure the creation, maintenance, and dissemination of technical documentation such as runbooks, SOPs, and end-user documentation
• Drive continuous improvement by evaluating and refining operational processes, policies, and best practices
• Consider maintainability, scalability, observability, cost, quality, security, and performance within your scope of ownership
• Evaluate emerging technologies and tools to enhance identity management, endpoint security, and overall IT infrastructure efficiency