Undergraduate Training Manager

View full description

Requirements:

• Regulated Beauty Therapy Qualification equivalent to Level 3, with Facial Electrical Unit
• Level 4 Advanced Aesthetics Qualification in Skin Peels and Micro-Needling
• Level 3 Award in Education and Training
• Minimum of 2 years' experience within a skin centre with hands on treatment experience.
• Excellent written and verbal communication skills
• Confident to conduct virtual training on Microsoft Teams or Zoom
• Confident to present on social platforms both live and pre recorded
• Microsoft Office skills including PowerPoint, Word, and Excel
• Extensive experience delivering Dermalogica curriculum either domestically or internationally (Desired)
• Management experience (Desired)
• Valid First Aid Qualification (Desired)

Responsibilities:

• Lead, manage, and oversee educational programmes for the undergraduate channel, ensuring seamless execution from design to evaluation.
• Collaborate with Learning and Content teams to develop engaging workshops, anticipating future needs based on feedback, trends, and industry developments.
• Monitor and schedule workshops based on demand, engaging the Educator team to hit undergraduate targets.
• Drive marketing efforts for the program across multiple channels, optimizing outreach with the Platform and Community Manager.
• Evaluate education effectiveness using data to identify opportunities for growth and improvement.
• Align education strategies with new product launches, services, and brand initiatives in collaboration with Education, Sales, and Marketing teams.
• Equip the Educator team with the tools and training needed for impactful program delivery.
• Manage key program activities, including customer queries, onboarding new partnerships, troubleshooting issues, and overseeing projects.
• Provide bespoke educational support to key accounts through in-person and digital training, strengthening brand relationships and commercial impact.
• Work within budgets to optimize resource use and collaborate with Education Managers to improve productivity and sustainability.
• Stay informed on vocational training frameworks in the UK and Republic of Ireland, ensuring up-to-date industry knowledge.
• Support purpose-led initiatives like Ready to Work and the Prison Programme, connecting education to employment.
• All trainers are required, by priority and in absence of further support, to deliver training programmes specific to their area. In addition, they are required to support the wider business educational needs, if required.