Business Analyst, Life Annuities - TAI

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Requirements:

• Proven experience with annuity products
• 5+ years of overall business analysis experience or Reinsurance Analyst experience.
• Understanding of reinsurance data, processes, and controls
• Experience communicating directly and frequently with clients and stakeholders in a customer service setting.
• Experience in contributing to projects including defining business requirements, forming, and executing test plans, and implementing solutions.
• Understanding of reinsurance administration to include reserves, valuation, policy lifecycle, auditing, data compliance, and project management concepts.
• Demonstrated knowledge of processes and issues impacting direct writers, reinsurers, and retrocessionaires.
• Demonstrated knowledge of all procedures within the immediate team and a working understanding of other functional areas. An understanding of how decisions impact other areas of an organizations.
• Proven understanding of reinsurance administration and products necessary for the management of reinsurance premiums, claims, other administrative functions, and preparation of trending reports and analysis.
• Effective gap-analysis and report writing skills.
• Analytical and problem-solving skills: able to clearly link results to operational performance drivers; able to generate alternatives and drive positive change.
• Ability to independently manage competing deadlines and multiple client priorities while ensuring quality work is delivered in accordance with established service level agreements and timelines.
• An understanding of how decisions impact other areas of an organizations.
• Ability to pick things up quickly while listening to client needs.
• Ability and drive to deliver on time, while working in a semi-autonomous environment. Able to handle the unexpected and adapt to a variety of situations.
• Exceptional written and verbal communication skills, with an ability to build relationships, present and discuss technical information in a way that establishes rapport, persuades others, and provides understanding of project related information to a diverse audience (engineers to executives) – both internally and externally in a professional manner.
• Proficiency in Microsoft Excel, Access, Word, and PowerPoint.

Responsibilities:

• Execute assigned business projects on behalf of clients and according to client’s requirements, while following prescribed processes to complete tasks within a defined timeframe.
• Collect information about the client’s business through a variety of methods – documentation, meetings, and participating in discovery.
• Review and analyze moderate to complex reinsurance arrangements, large data sets and processes to identify patterns and root causes to ensure data quality and compliance.
• Gather business requirements, develop test plans, execute testing, and document results.
• Formulate recommendations and solutions with attention to a client’s needs, capabilities and limitations. Present findings and suggestions to clients with ample justification and practical advice.
• Provide guidance and mentorship to the client and new team members for any occurring problems and issues.
• Serve as primary BA responsible for client software upgrades, new blocks of business, custom projects and training of their TAI administrative platform.
• Conduct moderate to complex tasks and activities within TAI and/or externally to obtain information such as life reinsurance policy data, cession data, managing the implementation of insurance products and/or business process workflows into the TAI Life Reinsurance system. May work with other departments and conduct primary or secondary research to gather client data if information is not readily available.
• Work with the client and within TAI to coordinate interdepartmental activities to ensure that expectations are met. Proactively anticipating and resolving problems to ensure that customers receive prompt, efficient service. This can involve communicating with people from any discipline internally and externally.
• Collaborate with colleagues and management to ensure delivery of best-in-class services to TAI’s clients regarding timeliness, quality, accuracy, and value.