Pharmacy Technician Representative - Express Scripts - Ohio, Remote

View full description

Requirements:

• High school diploma or GED required.
• Ohio Pharmacy Technician license/certification/registration as required by state law.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy in data entry.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency with computer systems, including Microsoft Office Suite (Word, Excel, Outlook) and pharmacy management software.
• Typing skills.
• Ability to work independently in a remote environment with a reliable internet connection and a suitable home workspace.
• Previous experience in healthcare, pharmacy, or customer service is a plus but not required.

Responsibilities:

• Make outbound calls and receive inbound calls from patients and medical providers to gather and verify necessary information.
• Accurately enter, update, and maintain patient and provider information in pharmacy management systems.
• Ensure data integrity by reviewing and verifying entered information for accuracy and completeness.
• Communicate professionally and effectively with patients and healthcare providers to address inquiries and provide necessary information.
• Front-end work, Rx data entry
• Follow company policies and regulatory guidelines to handle sensitive patient data securely.
• Multitask efficiently by managing multiple communication channels, including phone calls, emails, and system updates.
• Work collaboratively with internal teams to resolve data discrepancies and ensure timely processing of information.
• Maintain confidentiality and adhere to HIPAA and other compliance regulations.