🪄 Skills: Communication SkillsAnalytical SkillsCustomer serviceMicrosoft OfficeComplianceCritical thinkingQuality Assurance
Requirements:
Active, unrestricted RN license in the U.S. and in the state of hire OR Active compact multistate RN license (as defined by the Nurse Licensure Compact).
Associate Degree in Nursing OR Graduate of an accredited School of Nursing.
Two years of clinical experience plus at least two years in one of the following: Home Health, Utilization/Medical Review, Quality Assurance
Strong clinical background in managed care, home health, rehabilitation, and/or medical-surgical settings.
Ability to interpret and apply medical review criteria and clinical guidelines.
Proficiency in Microsoft Office and word processing software.
Strong analytical, organizational, and decision-making skills.
Ability to work independently while managing priorities effectively.
Excellent customer service, communication, and critical thinking skills.
Ability to handle confidential information with discretion.
Responsibilities:
Review medically complex claims, pre-authorization requests, appeals, and fraud/abuse referrals.
Assess payment determinations using clinical information and established guidelines.
Evaluate medical necessity, appropriateness, and reasonableness for coverage and reimbursement.
Provide clear, well-documented rationales for service approvals or denials.
Educate internal and external teams on medical review processes, coverage determinations, and coding requirements.
Support quality control activities to meet corporate and team objectives.
Provide guidance to LPN team members and support non-clinical staff through training and discussions.
Assist with special projects and additional responsibilities as assigned.