Commercial Data & Analytics Director

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Requirements:

• 9+ years’ experience in pharmaceutical data, reporting and analytics all working in the Pharma industry
• Experience working with claims, patient level sources, forecasting, and Power BI
• Working within external or internal data warehouse
• Knowledge of Power BI tools, Veeva CRM, Commercial databases, and their application to pharma business processes
• Proficient in Microsoft Office with advanced skills in Excel (Pivot tables, Vlookup, Macros, If Statements, Formulas), Access, PowerPoint
• Intimate familiarity of patient level claims data, SP/SD data with hands on experience in programming and modeling ((SQL, SaSS, Python)
• Strong interpersonal communication skills to collaborate with colleagues, stakeholders, and vendors effectively and clearly in a remote hybrid work environment.

Responsibilities:

• Lead the Data Aggregator relationship.
• Collaborate with IT to ensure effective management of Commercial Data within Springworks Data Warehouse
• Develop and implement a solid data strategy to meet business objectives, identify opportunities for growth and provide key insights to leadership
• Develop and retain command of Springworks national data, data processing rules, report generation, distribution, and reconciliation.
• Lead meetings with vendors and manage their services to resolve data issues including negotiating contracts measuring their performance, issue resolution and escalation
• Discover, contract and onboard new data sources and enhancements to reporting platform to meet evolving brand needs.
• Proactively manage data files, business rules, vendor reporting, and associated methods, approaches, techniques, and technologies.
• Discover, manage and solve internal data customer inquiries, data investigations, enhancement requests, information requests, deliverables, including data from the SPs, Patient Services, and the data warehouse, as well as associated corrections/resolutions.
• Lead the evolution of KPI reporting, refinement of launch dashboards, in order to communicate the performance of the business
• Create and document business rules for KPI metrics and data utilization; partner with IT to ensure business rules are pulled through in automated reporting
• Seek to understand and support internal customer experience based on end-user and cross functional stakeholder experience and feedback, with a focus on optimal use, decision making, cost optimization and rapid evolution as needs expand
• Lead the review inquiry queue and updates to the Data Warehouse Change Request Board and ensure reports are continuously refined based on internal customer requirements, and document as required.
• Maintain user access controls and ensure audience is informed of confidentiality and inquiry processes.
• Perform other duties and responsibilities as assigned